Office of the Dean of Students

Geraldine Ward (Dean of Students) is responsible for a wide range of responsibilities including:

  • Residence Life and Safeguarding team
  • Student Community and Safeguarding team
  • Student Wellbeing
  • The Chaplaincy
  • University Day Nursery
  • The Medical Centre
  • Student complaints and appeals.
Geri Ward and Claire Hartridge
Geraldine Ward (Dean of Students) and Claire Hartridge (Deputy Dean of Students)

Areas of responsibility


The Chaplaincy is based in a purpose–built, multi-faith and multi-cultural centre. Both students and staff are welcome to take time out for the spiritual side of life.

Student Community and Safeguarding team

The Student Community and Safeguarding team supports students living in private off-campus accommodation and monitors, improves and impacts on community-based engagement and interaction with the local community.

Student Procedures

Our Student Procedures team support the investigation and administration of complaints and appeals. They also organise Student Academic Misconduct Panels and Student Disciplinary Panels and manage the correspondence and documentation associated with this process.

Contact the Student Procedures team at

Residence Life and Safeguarding team

Our team of Residence Life Officers are responsible for the welfare, pastoral care and discipline of all students living on campus.

Find out more about support on campus.

Student Wellbeing

Student Wellbeing delivers a range of professional, specialist services to support you with emotional, mental health, disability and health related issues. Staff within Student Wellbeing also provide safeguarding and support for Degree Apprenticeship learners as well as advice and support on sexual violence, harassment & bullying and student EDI matters.

Medical Centre

The medical practice on the Hatfield College Lane campus has been specifically developed to meet the needs of students living on campus or in the local area.

University Day Nursery

The University has a Day Nursery on the College Lane Campus and is committed to the provision of childcare facilities for use by the students and staff.

Contact us

Email the Office of the Dean of Students for more information on any of the above.