Contact us
How can we help?
Whatever your question, we've got answers. Find the information you need or connect with the right team for advice, services and support across the University.
General enquiries
Find answers, explore University services and connect with the team best placed to help. Whether you're a student, applicant, visitor, parent, partner or alumnus, we'll point you in the right direction.
Call +44 (0)1707 284000, Monday to Thursday 09.00–17.00; Friday 09.00–16.00 or use our contact form.
Admissions office
Get expert guidance on applications, offers, entry requirements and enrolment.
Email our Admissions team for advice on your options, application queries and the next steps in your journey to Herts.
Accommodation office
Explore your accommodation options and get advice on room applications, contracts and moving in.
Email our Accommodation team or call +44 (0)1707 284071 Monday to Thursday 09.00–17.00; Friday 09.00–16.00.
Out-of-hours assistance
Contact Security 24 hours a day, seven days a week for immediate assistance across our campuses. Help is available whenever you need it, including outside standard University opening hours.
Call Security on +44 (0)1707 281010.
Postal address
Use our official postal address to ensure your mail reaches the right team securely and without delay.
University of Hertfordshire
Hatfield
Hertfordshire
AL10 9AB
Learning Resource Centres (LRCs)
Check LRC opening times, locations and access.
Email the Library Computing Services helpdesk or call +44 (0)1707 284678 if you have a question or need support. Help is available 24 hours a day, seven days a week.
General enquiries
Find answers, explore University services and connect with the team best placed to help. Whether you're a student, applicant, visitor, parent, partner or alumnus, we'll point you in the right direction.
Call +44 (0)1707 284000, Monday to Thursday 09.00–17.00; Friday 09.00–16.00 or use our contact form.
Admissions office
Get expert guidance on applications, offers, entry requirements and enrolment.
Email our Admissions team for advice on your options, application queries and the next steps in your journey to Herts.
Accommodation office
Explore your accommodation options and get advice on room applications, contracts and moving in.
Email our Accommodation team or call +44 (0)1707 284071 Monday to Thursday 09.00–17.00; Friday 09.00–16.00.
Out-of-hours assistance
Contact Security 24 hours a day, seven days a week for immediate assistance across our campuses. Help is available whenever you need it, including outside standard University opening hours.
Call Security on +44 (0)1707 281010.
Postal address
Use our official postal address to ensure your mail reaches the right team securely and without delay.
University of Hertfordshire
Hatfield
Hertfordshire
AL10 9AB
Learning Resource Centres (LRCs)
Check LRC opening times, locations and access.
Email the Library Computing Services helpdesk or call +44 (0)1707 284678 if you have a question or need support. Help is available 24 hours a day, seven days a week.
Discover Herts in-person
Get a feel for the University of Hertfordshire before you arrive. Plan your journey, join an Open Day or book a campus tour to explore our connected campuses, meet our people and see where your future could take shape.
FAQs
Get clear answers to common questions about contacting the University of Hertfordshire. Find the best way to get in touch, who to contact and what to include in your enquiry.
Start with Ask Herts for quick answers. For specific queries, use the contact form or call the relevant University of Hertfordshire team.
Use the contact form or speak to the general enquiries team, and your request will be directed to the right department.
Call if you need a same-day response. Use the form for non-urgent queries.
Response times vary. Providing clear details and using the right contact option helps your enquiry reach the correct team faster.
Yes. We handle enquiries from applicants, parents and carers, staff, partners, alumni and the wider community.
Contact the Admissions team for advice on applications, offers and entry requirements.
Yes. Visit Ask Herts hubs on campus and check opening times before travelling.
Provide your full name, any relevant ID number and a clear summary so teams can respond efficiently.
For urgent situations, contact campus security on +44 (0)1707 281010, available 24/7.
Yes. Ask Herts provides guidance on applications, services and campus life.
University of Hertfordshire
Hatfield
Hertfordshire
AL10 9AB
Use this address when sending documents or formal correspondence.