Student Wellbeing

Report and Support

If you witness an incident or are worried about someone else, please inform the Office of the Dean of Students.

Find out more

Student Wellbeing is here to support you with any emotional, mental health, disability and health related issues which you may experience throughout your time at university. All of our services are delivered by trained and experienced staff who take a holistic and multi-disciplinary approach to ensure that you get the best support possible.

What we can help you with

There has been tremendous support especially in the beginning when I questioned whether I had the ability and the confidence to do a Masters degree. So please, if you are thinking "I can't possibly study I've got this condition or that condition" do not let it put you off. There is so much support and help and adjustments can be made to make you more confident and ultimately help you gain qualifications you never dreamt were possible.

University of Hertfordshire student

Mental health recovery and social inclusion (online)

Our Wellbeing services

Confidentiality of services

All staff in Student Wellbeing are committed to ensuring that your confidentiality is protected if you use our services.

We will not pass on personal information about you (including information on attendance within our services) to anyone outside Student Wellbeing, subject to the following exceptions:

  1. When you have given your consent that information may be disclosed.
  2. When it is believed that there is a serious risk to the personal safety of you or another person, staff may need to contact additional University colleagues or external services such as a GP or mental health team. Whenever possible we will discuss this with you in the first instance and seek your permission to do so, but in exceptional circumstances we may have to proceed without your consent.
  3. When the member of staff could be liable to civil or criminal court procedure if the information was not disclosed.

Student Wellbeing is a part of the Office of the Dean of Students.

Contact us

tel +44 (0)1707 284453

Opening times

Monday - Wednesday08.30 - 17.00
Thursday08.30 - 19.00
Friday08.30 - 16.00
Saturday and SundayClosed


The Student Wellbeing Centre is located on the College Lane Campus.