Medical Centre

Report and Support

If you witness an incident or are worried about someone else, please inform the Office of the Dean of Students.

Find out more

The Medical Centre is a GP Practice based on our College Lane campus. The service is for students living on campus or in the local area. All the doctors and nurses have extensive experience and a special interest in caring for students. The surgery also has access for wheelchairs and facilities for disabled people.

Please note, the Campus Pharmacy is now closed. Access to medications, prescriptions, and health advice and support will still be available in the local area. For information about pharmacies in Hatfield, please visit the NHS website. For information about medical services and advice on campus, please visit Ask Herts or the NHS.

What we can help with


The UK national immunisation programme has meant that dangerous diseases, such as polio, have disappeared in the UK. But these diseases could come back – they are still around in many countries throughout the world. That’s why it’s so important for you to protect yourself.

To help you stay fit and well there are two vaccines that all new students should get before starting university: Measles, Mumps and Rubella (MMR), and Meningococcal ACWY. You can talk to your GP at home to get this done before you arrive, or you can arrange to have it done at our Medical Centre once you’re here.


Students living in halls are at higher risk of catching meningitis due to the number of people living in one place and so it is especially important to get vaccinated. The Men ACWY vaccine is different to the MenC or MenB vaccination that you might have had as a child.

This vaccine protects against meningococcal disease, which can cause meningitis, septicaemia and death. Make sure you get the vaccination from your GP at least two weeks before you start University, or from the Medical Centre as soon as you arrive. The vaccination is free to home and international students under 25 years of age.

Recognise the symptoms

It's easy to confuse the symptoms of meningitis with a hangover or flu, but meningitis can kill in hours if it isn't treated. Make sure you know the signs so you can get urgent help.

Watch the Meningitis Now signs and symptoms video to help you recognise the symptoms.

Get emergency help

If you think you or someone else may have meningitis, don't hesitate to get help for an ambulance. Describe the symptoms carefully and say you think it could be meningitis.

The Medical Centre is able to help with a wide variety of health-related ailments in a private and confidential manner.

To use the service it is an NHS requirement that you formally register with us.

Our GPs

  • Dr Mark Steward
  • Dr James Ridout
  • Dr Claire Heath
  • Dr Sarah Hoole
  • Dr Kyriacos Nicola
  • Dr Punam Shah
  • Dr Hina Afgan
  • Dr Anita Davenport
  • Dr Hannah Kirkman
  • Dr Marilena Nicou
  • Dr Kabir Varghese

Our doctors look after around 15,000 patients here and at our main surgery in Welham Green. We also employ nursing and ancillary staff.

Contact us

Phone: +44 (0)1707 284444

When calling the Medical Centre, please identify yourself as a University patient to avoid confusion.

Opening times

Monday - Friday09:00 - 17:00
Saturday and SundayClosed

Appointments can be booked between 08:30 and 18:30. After 17:00 (12.30 outside of term time) please note the telephone will be answered at our main site, Potterells Medical Centre. Please advise the receptionist that you are registered at the University Medical Centre. If the doctor needs to see you when the surgery is closed, you can be seen at Potterells.


The Medical Centre is located in the Hutton Hub on the College Lane Campus. Potterells Medical Centre is located in Welham Green.