Useful information for Alumni

Inquiries come into us all the time on a wide variety of subjects. We've included the most common in a list below so hopefully this could be your first port of call with any questions you might have.

I need to order a copy of my transcripts.
Find out how to request your transcript.
I've lost my certificate and need a replacement.
Find out how to get a replacement certificate.
I can't access my StudyNet account anymore.
Six months after your official course end date, your account will be closed and deleted. We strongly advise you to make sure you save all the information you have uploaded to it when you graduate.
I would like to contact an old classmate.
For data protection reasons we will never share contact details of alumni. We can do a search and if we have valid contact details we can send communication to that person(s) with your details for them to contact you. Email alumni@herts.ac.uk if you would like us to contact a classmate for you.
I need a reference.
If you need a reference that confirms your study dates at the University, please email ask@herts.ac.uk.
If you need to get a personal reference from a member of staff you can search for their name via the search bar on this website and contact them directly. If you can't remember the name of any lecturers you should contact your school of study. The email addresses are:
Email DHAdmin@herts.ac.uk for enquiries regarding Hertfordshire Business School, Hertfordshire Law School, School of Education and the School of Humanities
Email HHAdmin@herts.ac.uk for enquiries regarding the School of Science, Physics, Engineering and Computer Science and the School of Creative Arts
Email ICAdmin@herts.ac.uk for enquiries regarding the School of Health and Social Work and the School of Life and Medical Sciences
What’s the difference between the Alumni Portal and Handshake Portal?
The Alumni Portal is your way to keep in touch with us. Simply register for the Alumni Portal and you can update your details, book on events and access alumni discounts.
Handshake is the Careers Portal. If you graduated within the last 4 years you would qualify to use it. You can contact the careers team to find out more.
I don't get emails from you anymore.
Oh no! To sign up for our monthly alerts, simply spend a few moments to register on the Alumni Portal. You can then choose how you receive communications from us.
I need confirmation of my award/course dates/study location/language taught in.
To get confirmation of your final award you can visit the Awards website
Our Student Records Team will be able to confirm your course dates/study location and language taught in. You can contact the Student Records Team via email
Please note, we will not share your information with third parties unless we have written consent from you.
What is Graduate Outcomes?
Graduate Outcomes is a National survey that will ask you about your time with us and what you have been up to since graduating. Your participation in this survey will play a crucial role in helping the University evaluate our courses and support our future success. Find out more about Graduate Outcomes
How do I contact the Alumni Team?
It's easy. Simply email us on alumni@herts.ac.uk and ask us your question!