Emergency and security

Emergency contact numbers

For circumstances involving immediate danger and/or if a crime is in progress, use the emergency phone number: 999.

To report a crime that has already occurred, and does not require an emergency response, use the non-Emergency phone number: 101.

The University regards the safety of students and the protection of their belongings as of paramount importance and will do everything possible to prevent the occurrence of crime.

University security

The University employs a team of qualified security officers to help preserve a safe environment and to protect the University buildings and equipment. You will recognise the University security team as they wear a uniform and carry ID. Please help them by following their requests and instructions.

Our security department has a 24-hour manned control room, coupled with 24-hour patrolling officers covering all areas of both campuses.

Contact

+44 (0)1707 285555 / +44 (0)1707 281010 or internal extension 5555 / 1010 in an emergency.

University Police Team

Report and support

Let us know if you witness an incident or are worried about someone else. The information you provide will remain confidential.

Report

The University has its own dedicated Police Officer and two Police Community Support Officers (PCSOs). The team helps to investigate student-related crime and promote student safety on and off-campus. The security team works very closely with the Hertfordshire Constabulary in analysing crime to establish trends, which means resources can be targeted to the areas where crime is most prevalent.

Contact

Email: unienquiries@herts.pnn.police.uk

To report a crime that has already occurred, and does not require an emergency response, use the non-emergency phone number: 101.

For circumstances involving immediate danger and/or if a crime is in progress, use the emergency phone number: 999.

Ask Herts has more information about safety whilst living on and off-campus.

Alternative services

Crime Stoppers

You can also report a crime via the independent charity Crime Stoppers The service is completely anonymous and can be done online or by phone.

Advice app

For information and guidance on what to do in an emergency consider, you can download the free government-supported advice app Citizen Aid. The app is available to download from the Google Play store on Android devices and the iTunes Store for iOS.