WorkSMART CPD Series

The University of Hertfordshire, a Gold-rated teaching institution, is renowned for its business-facing ethos and offers a wide range of CPD in 8 key business and management areas to help individuals and organisations improve skills, fulfil potential and develop careers.

Our courses are designed to provide opportunities for professionals to expand their knowledge and enhance their workplace effectiveness. All our short courses are led by experienced professional practitioners and academic subject experts.

We take bookings from individuals on our open courses, and can be commissioned by employers to deliver customised solutions.

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More courses and workshops

Key Business Area	Courses and Workshops
Business Essentials	Fundamentals of Project Management The Management of Projects Introduction to MS Project Finance for non-financial managers The Complete Customer Experience CIM L4 Certificate in Professional Marketing CIM L6 Diploma in Professional Marketing
Coaching and Mentoring	Coaching in the Workplace Create a Mentoring Culture How to Be a Mentor CMI L5 Certificate in Management Coaching & Mentoring
Executive Leadership	Thinking Strategically Being Creative and Entrepreneurial Leading Cultural Change Social Enterprise Leadership Foundation (SELF) Collaborative Governance
People Management	Developing the Effective Manager Creating High Performing Teams Managing Difficult People Managing Change CMI L5 Certificate in Leadership and Management Building Resilience: Managing Work-Life Balance
Personal Effectiveness	Developing Confidence and Credibility Build Better Relationships Assertiveness in the Workplace Personal Impact - Creating your own brand Power and Politics in the Workplace Effective Networking
Productivity Skills	Be Time-Smart Effective Delegation SMART Planning Creative Thinking - Better Decisions Building and Writing a Business Plan Presenting With Impact Get, Keep and Grow Customers using Social Media
The HR Professional	Successful Recruitment and Selection Implementing a performance management culture Sustainable Talent Management Implementing Psychometric Assessments CIPD L7 Diploma
Understanding Consulting	Running a Consultancy Project Becoming an Effective Consultant Critical Thinking and Problem-Solving Understanding Market Research Getting Started with Stats