WorkSMART CPD Series

The University of Hertfordshire, a Gold-rated teaching institution, is renowned for its business-facing ethos and offers a wide range of CPD in 8 key business and management areas to help individuals and organisations improve skills, fulfil potential and develop careers.

Our courses are designed to provide opportunities for professionals to expand their knowledge and enhance their workplace effectiveness. All our short courses are led by experienced professional practitioners and academic subject experts.

We take bookings from individuals on our open courses, and can be commissioned by employers to deliver customised solutions.

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More courses and workshops

Contact us to enquire about customised workshops for your organisation

Key Business AreaCourses and Workshops
Business Essentials

Fundamentals of Project Management

Finance for non-financial managers

The Complete Customer Experience

CIM L4 Certificate in Professional Marketing

CIM L6 Diploma in Professional Marketing

CIPS L4 Diploma in Procurement & Supply

Coaching and Mentoring

Coaching in the Workplace

Create a Mentoring Culture

How to Be a Mentor

CMI L5 Certificate in Management Coaching & Mentoring

Executive Leadership

Exploring Reflective Leadership

Thinking Strategically

Being Creative and Entrepreneurial

Leading Cultural Change

Social Enterprise Leadership Foundation (SELF)

People Management

Developing the Effective Manager

Creating High Performing Teams

Managing Difficult People

Managing Change

CMI L5 Certificate in Leadership and Management

Building Resilience:  Managing Work-Life Balance

Personal Effectiveness

Developing Confidence and Credibility

Build Better Relationships

Assertiveness in the Workplace

Personal Impact - Creating your own brand

Power and Politics in the Workplace

Effective Networking

Productivity Skills

Be Time-Smart

Effective Delegation

SMART Planning

Creative Thinking - Better Decisions

Building and Writing a Business Plan

Presenting With Impact

Get, Keep and Grow Customers using Social Media

The HR Professional

Successful Recruitment and Selection

Implementing a performance management culture

Sustainable Talent Management

Implementing Psychometric Assessments

CIPD L7 Diploma

Understanding Consulting

Running a Consultancy Project

Becoming an Effective Consultant

Critical Thinking and Problem-Solving

Understanding Market Research

Getting Started with Stats