International student pre-arrival guide

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Are you new to Herts?

If this is your first year at Herts, make sure you read our guidance for new students and what to expect when you arrive on campus.

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Welcome to our September 2021 pre-arrival guide. It is important that you take time to read this in full before you join us on campus.

We are excited to welcome you onto campus soon! Before we reach that exciting start date, there are a few things that you need to do.

  • once you have received your CAS from us you'll need to apply for your Student Route visa
  • secure your accommodation. This can either be on campus or off campus using a PAL accredited landlord
  • book your flights to the UK along with any COVID-19 tests or hotel quarantine bookings required for your country of travel
  • you should complete your Stage 1 registration online before you arrive in the UK. Stage 2 is also online and you can complete this from your home country if you are not going to be in the UK ready for the start of term. Information about this can be found in your joining instructions
  • travel to the UK once you have had your visa confirmed.

* Not necessary for all students. You'll be notified if you require these.

About this guide

Throughout this digital guide we'll be taking you through some key elements about life with us at the University of Hertfordshire.

Given the current situation, we understand some of you may feel anxious about what your start of term will look like. We are currently working on getting our campuses ready so we can ensure that regardless of whether you are returning to campus, or coming on to campus for the first time, your start of term experience prepares you for the year ahead and provides a safe and supportive learning environment from the start.

The University has made some changes to ensure your education and resource access is not delayed even if you have to quarantine on arrival in the UK. You will have access to our virtual events, online groups to meet other students, as well as wellbeing support if you have any concerns.

Please remember that if you have not had your Student Route visa confirmed and have not received your vignette in your passport, please do not book flights or fly. Do not use the e-gates at the airport as you won't get a stamp in your passport which you will need.

Pre-departure webinar

All September 2021 applicants will be invited to join our online Pre-departure webinars to help ensure you have all the guidance and information you need ready for your journey to the UK. We will send you an email at CAS stage for you to book your space on one of our virtual sessions.

If you are unable to join one of our live sessions, you can watch the recording of our 11 August 2021 webinar. The content discussed was accurate at the time of recording, but as guidance could change please ensure you also familiarise yourself with the current regulations for your travel route.

Regarding BRP collection: Your Home Office paperwork may tell you to collect your BRP card within 10 days. This year; in accordance with UK Law; it is important that you complete your 10 day quarantine before coming to collect it. Don't worry, if you have set your BRP to come to the University (using ACL 2HE462) the Student Immigration Team will email you to let you know your BRP is ready for collection. They will email a link to book an appointment to collect your BRP. You must select a date after your 10 day quarantine period has ended.

If you have set your BRP to collect from a local Post Office, again you must wait until after your quarantine period has ended. You do not normally need an appointment to collect from the Post Office, but you should check their opening times. Please note, the most local Post Office to the University with BRP collection facilities is in St Albans. More information about this can be found on our International Start Dates page.

Accuracy of content

Date of last update: 23 September 2021

We will aim to update this guide as frequently as possible to reflect changes in national and University policy as well as operating procedures. However, for up to date information about the UK's approach to Coronavirus or any changes to Student Immigration and Visa guidance, please always consult the UK Government website. If you notice something incorrect due to changes in policy, please email us on

How we're getting ready

Both our campuses, College Lane and de Havilland, will be open from September ready to welcome you at the start of the new academic year.

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There is a place like home

If you are moving into our on-campus accommodation, you can find out what you need to do before you check in and how to collect your keys.

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