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Leading Service Change
Key information
Course Leader: Louise Smith
Level: 7
Credits: 15
Mode of delivery: Mode of delivery: Blended taught by Sudhir Daya (Senior Lecturer in Leadership Development), VL’s and other UH lecturers. Number of learner hours: Scheduled – 16 hours (in person), 16 hours (online) / Independent - 120 hours.
Learner Hours: Scheduled - 24 - Independent - 126
Available places: 30
Dates
- 19/01/2026
Fees and Funding
£915.00
The price quoted above is per 15 credits in this academic year. This price relates to self-funding students assessed as UK students for fee purposes. Prices may differ for students that are assessed as EU/Overseas, or for returning students that are on a course leading to an award. Click here for Fees and Funding information, you can find further details along with, costs and when your fees need to be paid. You may be able to obtain a Post Graduate student loan, for which you must sign up for the whole MSc programme and not just individual modules or a Post Graduate Diploma, further details can be found at Gov.uk Master’s Loan. For International applicants apply here. For country specific international qualifications please check here.
Entry Requirements
Pre-Requisites required to undertake the course:
- You should be a qualified health care professional currently working in an appropriate area of practice.
- Normally students may enter Level 7 study having completed a qualification at Level 6, which is equivalent to an undergraduate degree.
- This module forms part of a broader CPD framework which can lead to a postgraduate award or it can be taken as a standalone module for CPD.
Course Overview
Course Description:
In these challenging times Health and Care services need to be developed to meet growing demands but with decreasing resources. This course explores models, theories and the evidence base to enable you to identify how to lead change within your service.
The programme(s) this module can be linked to/contribute towards:
HHMCON MSc Contemporary Nursing
HSAPPM MSc Advanced Paramedic Practice
HHMPHY MSc Advanced Physiotherapy
HSMIRSM MSc Medical Imaging and Radiation Sciences
HSASWPM MSc Advanced Social Work
HHM MSc Advanced Midwifery
Content:
The course covers three main themes: the external context and health policy influencing change; service development and redesign; working with change and leadership. The course explores questions such as: How do you involve service users and other stakeholders in service development? How to identify what to change? How do you prepare for the future? How can you facilitate change through people and process, creating a sense of urgency and commitment? What is leadership and how do you lead? What types of leaders are required in challenging times? How can leadership styles influence team motivation and outcomes?
Assessment Details:
Powerpoint presentation with embedded narration, critically discussing a change you are leading underpinned by theories and models studied within the course.
Learning Outcomes:
Students will typically:
- Critically discuss the theories, models and tools to lead and improve services to meet the challenges of current and future health and social care.
- Critically discuss models and methods of change management and leadership, and apply that knowledge to service redesign.
- Critically apply service improvement tools and methods to evaluate capacity, capability and implementation of service change.
- Critically reflect on their own ability to lead and manage service change.
What our students say:
“I enjoyed learning about how to create a case for change and reflecting on myself as a leader”
“Engaging lecturers. Knowledgeable”
“Broad range of relevant topics covered”
“The content was good and the real-life change scenarios from the guest lecturers was amazing. There lecturers made the theories easy to understand”
Learning outcomes
Successful students will typically be able to:
1. Critically discuss the theories, models and tools to lead and improve services to meet the challenges of current and future health and social care.
2. Critically discuss models and methods of change management and leadership, and apply that knowledge to service redesign.
3. Critically apply service improvement tools and methods to evaluate capacity, capability and implementation of service change .
4. Critically reflect on their own ability to lead and manage service change.
Assessment
Powerpoint presentation with embedded narration, critically discussing a change you are leading underpinned by theories and models studied within the course.
What our students say.....
“Never got a chance to be bored! With the zoom classes, videos, discussions etc... the range and depth of different approaches was absolutely fantastic".
“The lecturers were able to convey humour, warmth and empathy over the online airwaves (no mean feat) enabling everyone to be able to build supportive relationships and to be open and honest... excellent teaching!”
“I found the course very inspiring. I enjoyed the feeling of urgency, the feeling that we can make a difference and the knowledge to assist us with making a start".
“The course has been extremely well structured and has been presented in a clear and logical way. The course content mirrors the assessment criteria and the preparatory work for each session is well set up to support this".
“I have enjoyed the sessions and found them very helpful in developing my understanding of change and I will definitely be able to apply them at work".