Online registration
What is online registration?
Online registration is how you enrol onto your course each academic year. You will check your course details, confirm your personal information, upload a photo for your student ID card, complete required student data questions, and provide documents to confirm your identity.
Once you have finished online registration, you will need to collect your student ID card from campus. As part of enrolment, you agree to follow the University's rules and regulations, including policies relating to fees, conduct and student wellbeing.
Why is online registration so important?
It is an essential step in your enrolment and must be completed by all students at the start of every academic year, this includes new students, returning students, and students changing courses. If you are using student finance or sponsorship, payments cannot be released until registration is complete. You can also access your welcome letter and other important course information through the joining portal before you arrive.
Registering online is easy
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1.
Set up your university account
Create your account using the email we send so you can access systems and start registration.
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2.
Start online registration
Log in to your joining portal and start your online registration.
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3.
Check your course details
Ensure your course title and details carefully and make sure everything is correct.
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4.
Confirm your address
Add your home address and your term time address and keep them up to date.
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5.
Add an emergency contact
Provide details for someone we can contact quickly if there is an emergency.
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6.
Complete student information questions
Answer required HESA questions about your background, funding, and any disabilities.
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7.
Review and submit
Review all your information and accept the University’s terms and conditions to finish.
Watch our step-by-step guide to online registration
What documents will I need?
| Before you start, have the following ready | Your university account details |
|---|---|
A recent passport-style photo if you are a new student | |
Proof of identity, such as a passport photo page or a full UK birth certificate and UK driving licence photocard | |
Your Student Finance England Student Support Number if you are using a student loan | |
Sponsorship confirmation if a private company is paying your fees | |
Name change documents if your legal name differs from or across your identity documents provided | |
If you are studying on a visa, a current share code to ensure the team can confirm your right-to-study |
FAQs
Yes. You must complete online registration at the start of each academic year, even if you are returning to the same course or moving to a new one.
You can complete online registration once you have set up your university account. You will receive an email with instructions when registration opens.
Log in to your university account and check your registration portal. Your status will update on StudyNet to fully registered once all steps and document checks are complete.
The Student Enrolment team will review your documents to check they meet the requirements. If anything is missing, unclear, or cannot be read, they will contact you by email.
If your course title or details are incorrect, contact Ask Herts as soon as possible. Course start and end dates may not be exact, so focus on the course name.
Student loans and sponsorship payments are only released once you are fully registered. If registration is incomplete, payments will be delayed.
If you have technical issues, get in touch with Ask Herts or contact the Student Enrolment team, who can upload documents on your behalf. You can also have your photo taken by the Ask Herts teams at either Hutton Hub or at Ask Herts on de Havilland campus.
Once fully registered, you can collect your student ID card from an Ask Herts Hub. You will need it to access buildings, travel between campuses, and record your attendance.
Contact the IT Helpdesk team if you are having difficulties accessing your student account, resetting your password or setting up your Multi-Factor Authenticator.
Ask Herts hubs and website provides support with registration, documents, and student admin. If you have a disability or additional needs, contact the Student Wellbeing team for support with completing registration.