Can I get a loan to support with paying for my accommodation?
You may be eligible for a loan depending on multiple factors, including your nationality and you level of study. Find out more about loan eligibility and how to apply.
Are bills included?
Yes, all utility bills are included in the cost of your accommodation so you do not need to worry about the rising cost of gas and electricity.
Do you offer any catered halls?
No, none of our halls are catered. However, there is a number of food outlets (including a restaurant on both campuses and a Subway on College Lane). There are kitchen facilities in all flats for those who prefer to cook for themselves.
How do I get my keys?
Main arrivals weekend is 25 and 26 September. Keep an eye on your emails as we'll send further information nearer the time about key collection.
Is there WiFi in halls?
Yes, all our halls of residence have fast WiFi and every room has an ethernet port if you prefer a wired connection.
Do I have to pay Council Tax if I live in halls?
If you are living in halls you will be exempt from council tax for your term time address and you will not be billed.
Do I need a TV licence?
The TVs in the communal areas of our Halls are already covered by a licence, however if you watch or record TV in your room you will need your own TV licence. Check the TV licensing website for more information.
Where can I clean my clothes?
At College Lane campus, there are card operated laundries in each of the courtyard common rooms. On de Havilland campus, there are five card operated laundries in the Halls of residence.
Can I have a visitor stay overnight?
Yes, you may have people to visit you (subject to Covid-19 restrictions), but you must obtain a visitors' permit and they will need to be signed in. Please see the College Lane and de Havilland Living on Campus guides for more information.
How do I receive post in halls?
Letters will be delivered to your mailbox, parcels will need to be collected from the accommodation helpdesk.
Can I bring my car?
The University is committed to sustainability and reducing our environmental and social impact and most students living on campus find they don't need a car. There are fast and direct links to and from our campuses via the University’s bus company, Uno which runs local buses throughout Hertfordshire and into North London and connects to the local railway stations.
If you do still want to bring a car, there are a limited number of parking spaces available at our College Lane residences only (purple zones displayed on the map). You can only apply to purchase a residential parking permit if you meet the criteria stated on our Ask Herts page.
Do I need contents insurance?
Contents insurance is included as part of your on campus accommodation contract. See the details of the policy and level of cover.
Who can I talk to if I have a problem with my accommodation?
Once you have moved in, there is support available 365 days a year 24/7 if you have any problems. You can contact a member of the Student Support team at firstname.lastname@example.org or you can call a Resident Assistant outside of office hours via security on 01707 281010.
If you have any problems or queries with your accommodation application or offer before you move in, contact the Residential Allocations team.
Am I eligible to live in halls?
Take a look at the eligibility and priority chart for student accommodation.
What length contract should I take?
We offer various contract lengths to meet your needs. You can apply for accommodation to live on campus for 42 or 50 weeks.
Most students will choose the 42 week option as this will give you plenty of time to complete your studies. If you are an international student, a student on an extended course, or want to stay on campus over the summer then apply for a 50 week contract.
Which campus should I live on?
You can choose to live on either College Lane or de Havilland campus, regardless of where you're studying. Both campuses offer a great mix of accommodation, all with fast Wi-Fi. Check out our living on campus page to find out the benefits of each campus.
How and when will my room be allocated?
When you apply for accommodation you'll be able to select 5 room types as preference. We'll try our hardest to allocate you one of these, but can't always guarantee this. Your room is allocated once you have met the conditions of your offer to study at Herts (so this is likely to be when you get your qualification results) and in order of when you made your accommodation application.
Can I live on campus in my second and third year?
Yes you can,the booking portal has opened for current students to apply to live on campus next year.
Can I choose to live with my friends?
Yes. Select group application and you can invite up to 5 of your friends to join your group during the application process (please note that groups of 5 or 6 can only be accommodated with single en-suite rooms at de Havilland and Townhouses at College Lane).
Can I change room during the year?
We will do our best to assist you if you want to change room, but it does depend on room availability so can't be guaranteed.
Can I apply to live on campus part way through my course or part way through the year?
You can apply to live on campus at any point, however, this does depend on availability and room choice may be limited. You will only be charged from the week you take up residency until the end of the contract date.
When can I apply for accommodation?
Students joining Herts in September - you will receive an email advising you can apply for accommodation once you have your offer of study from the University and the booking portal has opened to new students.
Current students - the booking portal is open for for you to apply to live on campus next year.
I'm studying a masters degree, can I live with other postgraduate students on-campus?
Yes, on the de Havilland campus we have an exclusive area with single en suite rooms dedicated to postgraduate students (you'll be able to indicate this preference when making your application).