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Pre-arrival information

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Welcome to campus!

We are excited to welcome you onto campus soon! Before we reach that exciting start date, there are a few things that you need to do.

  • If you are an offer holder, clear your academic conditions and make your deposit payment.
  • Be ready to undertake your sponsorship checks and/or financial checks.*
  • Once you have received your CAS from us in late July, August or September, you'll need to apply for your Tier 4 visa.
  • Secure your accommodation. This can either be on campus or off campus using a PAL accredited landlord.
  • Book your flights to the UK.
  • You should complete your Stage 1 online registration before you arrive in the UK. Information about this can be found in your joining instructions.
  • Travel to the UK once you have had your visa confirmed. Do not use the e-gates at the airport as you won't get a stamp in your passport which you will need.

* Not necessary for all students. You'll be notified if you require these.

October 2020 intake

Given the current situation, we understand some of you may feel anxious about what your start of term will look like. We are currently working on getting our campuses ready so we can ensure that regardless of whether you are returning to campus, or coming on to campus for the first time, your start of term experience prepares you for the year ahead and provides a safe and supportive learning environment from the start.

The University has made some changes to the academic year to help you access your education and student experience at the right time for you, and in the safest possible way for everyone. You may see online that official start date is Monday September 21 2020. Although this is correct, we have made it possible for international students to arrive on campus from September until the 26 October 2020. This will give you more time to clear your academic conditions, apply for your visa and get ready to travel.

Don't worry though, you will be offered additional support so you can catch up with your studies and you will be sent information in advance so you can prepare as much as possible. You will also have access to our virtual events, online groups to meet other students, as well as wellbeing support if you have any concerns.

Pre-arrival Guide

Our 2020/21 Pre-arrival Guide will be published soon. It is important that you take time to read this in full before you join us on campus. You'll also receive an electronic copy via email to have with you during your first year of studies.

Our approach to learning

At Herts we are proud of our TEF Gold-rated teaching, and from September, you can still expect excellent teaching and support, including access to an even wider range of on-campus wellbeing, careers support and online learning materials. Our goal is to provide you with our unique on-campus community experience which puts your health and wellbeing first.

As a campus-based University, our emphasis is on face-to-face teaching and this will continue ensuring we are following national safety guidelines to provide a COVID secure environment. Where required, we will also be using technologies to deliver rich and high-quality teaching through guided-learning and live, interactive sessions to give the best possible student experience.

Hygiene and Covid-19 secure measures

We wanted to let you know about the measures we are putting in place to ensure you have a safe learning environment in light of Covid-19. University staff are working hard to implement changes to the campus, such as 1 metre plus markers, social distancing measures, spaces between work stations, enhanced cleaning regimes and extra hand sanitisers.

It is our intention that both our campuses, College Lane and de Havilland, will be open from September ready to welcome you at the start of the new academic year. We pride ourselves in putting our students first, preparations are therefore well under way to ensure a safe learning and social environment is ready for you to enjoy when you arrive on campus.

The video below mentions 2 metre markers which was correct at the time of creation but the UK government have now decreased this to 1 metre plus.

BRP cards

If you applied for your visa from the UK, then your BRP will be sent to you by secure post. If you applied for your visa overseas, you must collect your BRP within 10 days of your arrival in the UK.

You must show your BRP when you register onto your UH course. Please make sure you collect your BRP before you register. If you do not have  your BRP available when you register at UH, then you may not be able to start your studies.

BRP Card delivery to the University

We recommend you choose this option. Due to the current quarantine restrictions, you'll need to select this option as you will be unable to go to a Post Office to collect your card in time to register.

The University's Alternative Collection Location code (ACL) is 2HE462. Enter the code in the Alternative Location box as you apply for your visa online.

If you have requested delivery to the University, then your card should arrive around the time you travel to the UK. Your decision letter will confirm the date that the BRP should be available from.

When your BRP is delivered to the University, you will be sent an email which contains instructions on how to make an appointment to collect your BRP from the Student Centre (Hutton Hub).

More information can be found here.

Self Isolation Period

Upon arrival to the UK, students travelling from certain countries currently need to self isolate for 14 days. UK government guidance on this is constantly being reviewed, so this may change by the time you arrive. Please check regularly for updates on their website.

Further information about resources and support available during this time will be in our Pre-Arrival Guide and you will still be able to join in our online activities.


Living on campus is practical, affordable and an amazing way to meet new people, all while being minutes from your lectures. Live in one of our 4,500 bedrooms on either de Havilland or College Lane and experience a truly campus life at Herts.

If you choose to live off campus you should try to rent from a PAL Accredited landlord.

Due to the current quarantine restrictions you'll need to provide an address and contact details to Border Force when you arrive in the UK. Therefore, it is critical that you have secured this before travelling to the UK.

More information can be found here about on campus options.

New campus signage you can expect to see

We're making campus as accessible as possible for our students and staff so we're implementing signage that will help you get around campus in the most safe and secure way possible.