Surgery appointments - Term time
Our sites are currently closed to patients due to COVID-19 so please do not attend in person. All appointments (for registered patients) will be telephone consultations. Please call +44 (0)1707 284444 and you will be transferred to a receptionist to book a telephone consultation. Alternatively, you can complete an e-consultation here.
How to make an appointment
In person at Reception between 09:00 and 17:00 Monday to Friday.
By telephone on +44 (0)1707 284444 between: 08.30 and 18.30. Please note that after 17:00 your call will be redirected to our other surgery, Potterells Medical Centre.
Please identify yourself as a University patient when telephoning to avoid confusion.
Routine appointments are available with the Practice Nurses and GPs, although the Nurses and Doctors working at the Medical Centre vary from day to day.
Please book in advance where possible.
Same day appointments
If you feel you have an urgent medical problem, please provide the receptionist with an outline of your symptoms in order that they can make you an appointment with the appropriate clinician.
Evening and Saturday appointments
Pre-booked appointments ONLY are available at our main surgery Potterells Medical Centre.
Since they were introduced in early 2009 they have proved very popular and must be booked in advance.
Every Monday evening
Every other Saturday morning
Advice and many queries can be dealt with over the telephone. The GPs and Practice Nurses have time set aside for telephone appointments. If you wish to speak to a Nurse or Doctor please telephone the surgery and a receptionist will be able to arrange an appointment when you can be called back.