Contact Ask Herts

If you are unable to find what you need online and need to speak to one of our team, please contact us via the below methods

Email us

If you wish to email us, please complete the form below:

Contact Ask Herts

How can we help?



If you are studying full time and require an army exemption form to provide evidence of your study, please see our International student letters: Army exemption page for more information and details of how to apply.
  • If you need to request a letter to apply for a Council Tax exemption or discount, please see our Council Tax Exemption page for eligibility,  further information and details of how to apply using our automated service
  • If you have completed your studies, withdrawn from the University of Hertfordshire or require exemption evidence for a previous year of study, please use this form to manually request your letter

About you




Providing the same email address as on your application or student record will help us to serve you more efficiently.

Providing your student ID number will help us to serve you more efficiently.


Online Privacy Policy

Phone us

01707 284800

Visit us 

  • Ask Hutton - located on the College Lane campus, in the Hutton Hub opposite the Forum.
  • Ask Innovation - located on the College Lane campus, on the ground floor of the Innovation Centre (between Main Reception and the LRC). 
  • Ask de Havilland - located in M Block on the de Havilland campus .

Find our opening hours at the bottom of this page under contact us. Our Ask Herts hubs are typically busiest between 12pm - 2pm,  so we highly recommend you plan your visit outside of these hours to minimise your waiting time. 

Other information

Contact Us

Ask Hutton

Student Enquiries and Enrolment Team (SEET)

Today - Closed
Ask Herts will be closed on Monday 26th May due to the Bank Holiday Contact form: https://ask.herts.ac.uk/contact-us
Contact Ask Hutton

Ask Innovation

Student Enquiries and Enrolment Team (SEET)

Today - Closed
Ask Herts will be closed from Monday 12th May to Monday 15th September. Contact form: https://ask.herts.ac.uk/contact-us
Contact Ask Innovation

Ask de Havilland

Student Enquiries and Enrolment Team (SEET)

Today - Closed
Contact form: https://ask.herts.ac.uk/contact-us Our service will be closed on Monday 26th May due to the Bank Holiday.
Contact Ask de Havilland

Ask Herts Phone Service

Student Enquiries and Enrolment Team (SEET)

Today - Closed
Our service will be closed on Monday 26th May due to the Bank Holiday.
Contact Ask Herts Phone Service
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