Student checklist

Students who develop COVID-19 symptoms or test positive, must not attend the University. If you are already on campus, please return to your accommodation. If you are a commuting student, please return home. You then must notify our Dean of Students team by emailing Deanofstudents@herts.ac.uk. You can also call +44 (0)1707 284451/50 or +44 (0)1707 281010 out of hours.

If you have symptoms of COVID-19, you and any other members of your household must self-isolate, while you obtain a test with the NHS.

If you test positive for COVID-19 you must follow the advice given by the NHS Test and Trace Service or the Dean of Students Office at the University. Current guidance is that if you test positive for COVID-19 you must self-isolate for 10 days and your entire household group must self-isolate for 14 days. Read more about what to do on here.

Members of staff at the University must notify their line manager and should not come into their place of work.

While we have safety measures in place to keep you safe while you are with us, it’s important you play your part too! You read more about this in our COVID-19 section.

Commit to our Student Charter and find out what to expect from Herts and what we need you to do. Read the full Charter here.

Always follow the COVID-19 safety signage we have installed all over campus.

See what the signage looks like here.

You are required to wear a face covering on campus when you cannot maintain 2m distance. If you’re not able to wear one, don’t worry. Just get in touch with our team at studentwellbeing@herts.ac.uk. For more info on face coverings including how to get your free Herts face covering check out our FAQs.

Be considerate and kind to others.

Read our equality, diversity and inclusion guidance.

It’s important to let us know that you’ll be joining us this semester, so don’t forget to register! You can find out how to complete your registration over on our Start of Term Registration FAQs.

If you are joining us for the first time this semester, don’t forget to collect your ID card on arrival – there will be signs to direct you. You can find out more information over on AskHerts.

If you are a returning student, don’t forget to bring your ID with you, or you may need to pay for a replacement..

To give you an idea into what to expect on campus, and what kind of resources you will have access to support your studies, check out the ‘Getting Ready to Study’ module!

You can also download the Canvas App to get easy access to your Gold-rated teaching materials. (Google Play and Apple App Store)

You can also transfer your timetable into your own personal Google or Outlook calendar by following these simple steps, so you’ll know where you need to be! If you have any other questions regarding your timetable visit AskHerts.

All students can access free WiFi when on campus. Eduroam is the fastest and easiest way to stay connected as it connects automatically whenever you are on campus. Visit getconnected.herts.ac.uk to get all of your devices hooked up to ;Eduroam.

If you are worried about using Zoom and Teams for the first time, you can find a quick guide of how to use these by going to your Canvas help menu.

As we return to campus, it’s really important that you remain vigilant to cyber-scams, as the start of term can be a great opportunity for fraudsters. Staying safe online and following some simple cyber security tips will make sure you don’t fall victim to online fraud or malicious online attacks. You can find out more about staying safe online over on AskHerts.

Unsure about finding your way around campus? Herts Mobile is the University’s app which makes it quick and easy to find your way around campus, access directions to any building or room, bus timetables, book computers, get updates on timetable changes and much more!

Download the app now!

Most of our facilities will be available for use. However, due to the current safety measures in place, such as social distancing, some of our facilities may operate with a limited capacity and reduced hours. You can find out more about what facilities and food outlets will be open and when, over on our Start of Term FAQs.

During your time at university, make sure you take advantage of all the clubs, societies and activities that Herts has to offer! Not only are these a great way to make friends, they also provide you with a fantastic opportunity to try new things! Find out more about these opportunities on Hertfordshire Students’ Union’s website.

View our full line up of Freshers’ events and activities up until the end of October on our website. From quizzes and film fests to virtual escape rooms and student support drop-in sessions, there’s something for everyone.

Keeping active is super important, not only for your physical health but your mental health too! From competitive sport, to just-for-fun exercise classes, there are lots of ways you can get active on campus! Find out what you can get involved in on our website.