Services

We all need a little help from time to time, so it's good to know the University of Hertfordshire is here to give you the support you need.

Find out more about the services we offer

Hertfordshire Students’ Union Advice and Support Centre

Hertfordshire Students’ Union Advice and Support Centre is independent of the University of Hertfordshire and offers free and confidential advice and support to students for many different matters from academic concerns to financial worries and sexual health to legal concerns.

For whatever student life throws at you, we are here to help.

Go to our dedicated page for information on where to find us, opening hours and how you can get in contact.

Careers and Employment

Whether you are looking for part-time work, work experience, volunteering opportunities, self-employment advice, further study options, or to secure a place or gaining employment, we can help you at every step.

Our online portal, CareerHub, is a place where you can explore your career options and build on your skills. You can:

  • Access extensive online resources.
  • Book on events and workshops.
  • Search placements and graduate jobs.
  • Search work experience opportunities.
  • Book an appointment with a Careers Advisor.
  • Ask a question.

Find out more about Careers and Employment.

English language support

International students can benefit from English language teaching with a range of classes that are mostly integrated into degree programmes, meaning that they are relevant to particular subjects.

As well as improving your spoken English, you can learn to write more accurately, and deal with presentations and seminars. We also provide a pre-sessional English programme, for students who have a place on a degree programme but require additional help to reach the required English language level for entry. Find out more about our English language support for international students.

Find out more about English language support.

Food outlets on campus

We have plenty of cafes and food outlets dotted around both our campuses, from small coffee bars offering hot and cold drinks and snacks, to our main restaurants serving breakfast, lunch and dinner and everything in between.

Visit our food pages for more information about our on-campus outlets and our fantastic value loyalty card and app.

Library and Computing Services

Study anywhere, anytime using the University’s first-class learning facilities.

Find out more about your library and computing services including useful information about:

Online help and contacts

Library and Computing Services Help and Support

Nursery

If you are a parent studying at the University, the University’s day Nursery can offer on-campus childcare facilities, giving you peace of mind and enabling you to focus on your studies.

We accept children aged between 3 months and 5 years and cater for parents who are University of Hertfordshire students and employees, as well as external applicants.

We offer:

  • an all-round experience for your child – we keep children stimulated in a fun, active environment where every day is an adventure.
  • a warm, caring haven – we give special attention to the needs of each child.
  • qualified, enthusiastic and helpful staff who are dedicated to providing the highest standards of care and education.
  • a flexible approach to learning and development.

Find out more about the University of Hertfordshire childcare facilities.

Security

The University regards the safety of students and the protection of their belongings as of paramount importance and will do everything possible to prevent the occurrence of crime.

The University employs a team of qualified security officers to help preserve a safe environment and to protect the University buildings and equipment. You will recognise the University Security Team as they wear a uniform and carry ID. Please help the University Security team by following their requests and instructions.

Our Security Department has a 24-hour manned control room, coupled with 24-hour patrolling officers covering all areas of both campuses.

Please call +44 (0)1707 281010 or internal extension 1010 if you have any questions.

In the event of emergency, call +44 (0)1707 285555 or internal extension 5555.

Get more information about security at the University on our dedicated page.

Student Centre

The Student Centre is home to knowledgeable and friendly staff who can support you during your time at the University.

We are your first port of call for any non-academic queries and can help with anything from finance issues to a replacement ID card and everything in between, including advice on:

  • On-campus accommodation.
  • Tuition and fees, loans and scholarships.
  • Financial support.
  • Tier 4 visas.
  • Parking and other transport.

The Student Centre is also home to the Place2Pay where you can make payments to the University.

Find out more about the Student Centre.

Study Abroad

For students looking for a little more adventure there’s never been a better time to study abroad. Take a look at the gallery below to get an idea of where some of our students have travelled to and then read more about the opportunities open to you.