Refunds
If you need to apply for a refund, please check the information below to make sure you're eligible and if so, how much you're entitled to.
Refunds to students will be made to the country and the account from which the money was sent. This is to comply with money laundering guidelines.
Refunds will only be processed on completion of the tuition fees refund form (PDF - 0.07 Mb).
Submit your refund application form by email to refunds@herts.ac.uk
Applies to all students; full and part time, Home/EU and international, undergraduate and postgraduate that withdraws or rests from a programme or modules.
These refund dates do not apply to UH Online or Research students
View the student refund policy document (PDF - 0.38 Mb).
Semester A
| Category of student | Withdrawal dates | Liability | Refund |
|---|---|---|---|
| Full and part-time Home/EU and international, undergraduate and postgraduate | Until 6 October 2019 | 0% of tuition fees | Full refund |
| Between 7 October 2019 to 12 January 2020 | 25% of tuition fees | Where payment made by student. Payment less 25% of full tuition fees | |
| Between 13 January 2020 and 19 April 2020 | 50% of tuition fees | Where payment made by student. Payment less 50% of full tuition fees. | |
| On or after the 20 April 2020 | 100% of tuition fees | No refund |
Semester B
| Category of student | Withdrawal dates | Liability | Refund |
|---|---|---|---|
| Until 2 February 2020 | 0% of tuition fees | Full refund | |
| Full and part-time, Home/EU and international, undergraduate and postgraduate | Between 3 February 2020 and 4 May 2020 | 25% of tuition fees | Where payment made by student. Payment less 25% of full tuition fees. |
| Between 5 May 2020 and 23 August 2020 | 50% of tuition fees | Where payment made by student. Payment less 50% of full tuition fees. | |
| On or after the 24 August 2020 | 100% of tuition fees | No refund |
Semester C
| Category of student | Withdrawal dates | Liability | Refund |
|---|---|---|---|
| Until 7 June 2020 | 0% of tuition fees | Full Refund | |
| Full and part-time Home/EU and international, undergraduate and postgraduate | Between 8 June 2020 and 4 October 2020 | 25% of tuition fees | Where payment made by student. Payment less 25% of full tuition fees. |
| Between 5 October 2020 and 3 January 2021 | 50% of tuition fees | Where payment made by student. Payment less 50% of full tuition fees. | |
| On or after the 4 January 2021 | 100% of tuition fees | No refund |
Monies paid to the University by the SLC cannot be refunded to the student.
Non-refundable Element
International students who pays a deposit of £5000 for tuition fees and then decides not to attend the University will lose £2500.
If a student attends and then subsequently withdraws they will be liable for the fees as stated above.
For further information please contact student-finance@herts.ac.uk
Any questions?
Contact our Student Centre for more advice on fees and funding.
Phone: +44 (0)1707 284800
