Voice it

Always listening to you

We take student feedback seriously at Herts. Student voice is one of the areas we perform well in the National Student Survey. There isn't an end date to this - we will continue to listen to you and act on your feedback.

Studying on campus

Our students told us that they wanted a space to study on campus and participate in online classes.

We are working on installing 150 computers split across the College Lane and de Havilland campuses. The new computers will be equipped with webcams and mics for joining in and participating in online classes. Students will be able to find these in the following locations:

de Havilland Learning Resources Centre (LRC)

  • Open study area on second floor
  • Study rooms on first and second floor

College Lane Learning Resources Centre (LRC)

  • Open study area on first floor
  • Study rooms on first floor
  • New flexible learning suite

We hope to complete installation by Christmas.

Eating on campus

Students asked whether existing on-campus cafes and restaurants could offer a sit-down dining experience rather than just ‘on-the-go’ food.

We have made sure that our students can grab dinner with friends at Café Ambition and the Elehouse. You can sit down and enjoy your meal with our full dining experience. Plus, you can also order our food from the app.

Keeping you safe

Our students asked for a quicker and safer route home from the Forum.

We have developed a safer and shorter ‘Foyer’ route for students walking from the Forum nightclub or from the buses at night. Students will go through the Forum main entrance near Starbucks, the Forum stairs, then exit by the international offices, over to Jacobs ladder and through to accommodation. This route is manned by security on event nights, has better CCTV coverage, and is better lit. Security are also present while students get the bus service back to de Havilland campus after closing.

There is also full CCTV coverage of the Forum nightclub. And the Students’ Union has launched a new training programme for staff and security which includes the Ask for Angela scheme and drug awareness to better support students.

Accessing 24/7 confidential wellbeing support

Students asked for information on how and where to seek out mental health support.

Along with our Student Wellbeing team service, we have partnered with Health Assured to offer students free 24/7 counselling helpline. The Health Assured counsellors are there to listen to any problems you may face whether it’s personal or student related.

Students can also download the ‘My Healthy Advantage’ app which provides a range of features to improve health and wellbeing, including mini health checks, four-week plans and breathing techniques. Plus, we have a wellbeing portal which provides students with support on a range of health and advisory issues, including physical and mental health.

Love sports?

We have a diverse student population, and our students have asked for more sports options that are familiar to them.

HertSquad has a range of sports options including cricket, American football, basketball and much more.