Welcome to a department that challenges convention, drives innovation and always puts our students first.
Marketing and Communications is a dynamic and diverse department, offering a variety of roles that work together to promote the University's activities.
Comprised of multiple teams guided by the same mission, we lead strategic and tactical activities to help raise the University's profile with our audiences, connect with our global alumni community and ultimately inspire potential students to study at Herts. We also organise large-scale events that showcase the exciting opportunities we offer at Herts.
The work we do seeks to enhance our diverse community and support the competitive positioning of the University, nationally and internationally.
Teams within Marketing and Communications:
Our team is truly diverse. We offer roles suited to many skill sets, from creative, technical to managerial. We employ talented people across the whole marketing and communications department, including roles affiliated to events, administration, creative services and web development.
Our goal is to realise your potential by providing fantastic opportunities that enrich your abilities and advance your career. We offer full time roles within the department from UH4 up to management, actively encouraging progression and supporting professional development.
In line with the University's ethos, we promote flexible working arrangements including part-time work and remote working. The Marketing and Communications department is a varied, fast-paced and productive environment but we still know how to have fun, making it a great place to begin the next chapter of your career.
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Business Support
We are a small, dynamic team that facilitates the smooth day-to-day running of the department by providing comprehensive support with business operations including human resources, matters of estate, finance, events support and business continuity. In addition, we offer administrative support to the departments on an ad-hoc basis as well as direct support for the Leadership team.
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Communications
With the support of the University, we work to improve communication, boost engagement and build relationships between the University and our stakeholders while showcasing our successes. We work closely with all other areas of Marketing and Communications to help deliver campaigns that strengthen our reputation both internally and externally. We produce work across print, social media and web channels to tell our story far and wide.
Our team spans across five areas:
- Alumni Relations
- Corporate Communications (including Social, Corporate Events and Business to Business Marketing)
- Internal Communications (Staff and Students)
- Press Office and Media Relations
Studio (Graphic design and Videography)
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Development
In the Development team, we raise funds from individuals, companies and charitable trusts and foundations in support of the University’s projects and funds. These funds could support many causes such as a student entrepreneur, a student in need or a critical research project. This work ultimately helps enhance the student learning experience, offering support to students that drives potential and strengthens our ability to invest in further developments and research. We also work to build continued relationships with our alumni, expanding the University's community and consolidating relationships with potential donors.
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Digital and CRM
We keep the University informed by providing analytics driven support that enhance decision-making and enable the entire department to accurately monitor and evaluate a number of different activities, including CRM.
Our team spans across two areas:
- CRM and Database Management
- Insight and Market Research
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Student Recruitment (Domestic)
We engage with potential students and are responsible for attracting and converting applicants to the University through a series of strategic and tactical, customer-focused activities. The Student Recruitment team implement marketing plans across all levels of study and organise outreach events to ensure the University achieves its recruitment targets. Additionally, we manage the University’s digital presence, covering digital design and website development.
Our team spans across six areas:
- CRM and conversion
- On-campus events management
- Postgraduate student marketing
- Student recruitment outreach
- Undergraduate student marketing
- Web development and digital systems
Please note: Our International Student Recruitment team is based within the International Office, which is part of our Enterprise and Business Development department.
