How to collect your BRP

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Important notice

If you are starting your studies with us in January 2022, please go to our Ask Herts page for amended guidance to reflect the Coronavirus pandemic and the changes we have made for this intake.

All other applicants

If you applied for your visa from the UK, then your BRP will be sent to you by secure post.

If you applied for your visa overseas, you must collect your BRP within 10 days of your arrival in the UK.

You must show your BRP when you register onto your UH course. Please make sure you collect your BRP before you register. If you do not have  your BRP available when you register at UH, then you may not be able to start your studies.

When you apply for your visa online from overseas, you can choose where your BRP will be delivered to.

Delivery to the University

We recommend you choose this option.

The University's Alternative Collection Location code (ACL) is 2HE462. Enter the code in the Alternative Location box as you apply for your visa online.

If you have requested delivery to the University, then your card should arrive around the time you travel to the UK. Your decision letter will confirm the date that the BRP should be available from.

When your BRP is delivered to the University, you will be sent an email which contains instructions on how to make an appointment to collect your BRP from the Student Centre (Hutton Hub).

Delivery to a local Post Office

Your decision letter will tell you which post office your BRP will be delivered to.

Our local Post Office with BRP collection facilities is in Hatfield.

You must make your own arrangements to collect your BRP from the Post Office. You do not need an appointment for this.

What to take with you

When you collect your BRP from the University or the Post Office, you will need to show:

  • Your original passport
  • The immigration decision letter confirming your visa application was successful.

You may also be asked to confirm your UK address and phone number, so make sure you know what these are.


If you have dependants accompanying you, they will also need to collect their own BRP. They can have their BRP delivered to the University, please notify us if they choose to do so. You (as the main applicant) will need to be with your dependants for them to collect their BRP.

If you need to change the delivery location

Once you have completed your online visa application, you will not be able to change the delivery location from the University to the local Post Office, or from the local Post Office to the University.

If your BRP will be delivered to a Post Office, you may be able to arrange for it to be transferred to a Post Office branch closer to where you live - however the Post Office will charge you for this service.

Under 18

If you are under 18, then someone must come with you when you collect your BRP.  This person must be:

  • Your parent, who is also collecting a BRP at the same time; or
  • Your legal guardian, who is also collecting a BRP at the same time; or
  • A responsible adult . You must register your responsible adult first before you collect your BRP. This can be done on the Home Office website.

If you have asked for your BRP to be delivered to the University, then you can collect the BRP by yourself. You will not need to bring an adult with you.

Once you have collected your BRP, please check it carefully for any errors.

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