Frequently asked questions
Can I come and visit the University before I start my course?
Yes you can. We have open days over the course of the year where you will be able to view our facilities and on campus accommodation as well as having the opportunity to speak to academic staff and students. Please remember to book your space. If you require a visa to visit our campus, you will need to arrange this yourself. You can check visa requirements on the UK Government website.
Where can I get an application form from?
For undergraduate entry, international students can apply to the University either through UCAS or via an approved representative, which you'll find on our page on your country. They can support you with our online application form.
How long will it take to receive my offer?
An offer may take up to 2 weeks to process. Some offers can take longer depending on course and point of application. If you are applying for one of the subjects in Creative Arts, Health or Education you can expect decisions to take longer than standard due to additional checks and entry requirements.
I can't attend this year, can I defer my offer?
If you would like to defer your offer, you will need complete the Deferral Request Form, stating your application number, full name and the intake you would like to be deferred to.
Can I make an application if I'm awaiting evidence of my academic qualifications?
You can still apply even if you haven't yet received all of your academic results. You will receive a conditional offer outlining what qualifications and grades you will need to achieve in order to meet our entry requirements. Once you have received evidence of obtaining your qualifications you can email them into us at email@example.com.
What is the refund procedure?
Full refunds are issued if your visa is refused or you do not meet the academic or financial conditions of your offer, or if you change your mind within 14 days of accepting your offer. Other circumstance may incur a non-refundable charge. Details of refunds can be found in our Fees and Finance Policy.
CAS and Visas
Will the university help with my visa application? Can I work whilst studying? Can I remain in the UK to work following graduation? What do I do if my visa expires before the graduation ceremony?
You can select that you need a visa support letter when you register, if you do not do this then you just need to email the exams office at
Am I able to change my course, if so how?
It is possible to change the course once you hold an offer of a place from the University. Please email firstname.lastname@example.org including details of your application number and full name. Please note your application may need to be re-assessed by an academic tutor which could incur delays in processing your application and receiving your offer letter.
Can I study a pre-sessional course before my chosen undergraduate or postgraduate degree?
If you don't meet the English or academic requirement of your undergraduate or postgraduate degree, you can study on one of our pre-sessional English courses.
Do you offer distance learning courses?
We offer online undergraduate and postgraduate degrees in Business, Computer Science and IT, Creative Arts and Public Health. Find out more about our online courses.
How do I apply for accommodation?
The University offers a range of accommodation to international students. You can apply electronically, please see our accommodation page for details.