It’s important that you pause the apprenticeship on the Digital Apprenticeship Service (DAS) when you need to record a break-in-learning (including a change in circumstances). Do not stop the apprenticeship as it may lead to system issues when you wish to re-start. You must also freeze future payments to us, as your training provider, for a period of time.
If you pause an apprenticeship incorrectly, the DAS will backdate any payments to us, once you have cancelled the pause and we submit the Individualised Learner Record (ILR) for your apprentices.
You may find the ESFA video for employers useful when managing the process of pausing an apprentice on the DAS.