The Effective Manager

About the course

This one-day course will discuss the following key elements of effective management, providing delegates with an opportunity to reflect on real work-based issues, learn and practice skills, and consider their own development needs.

  • Manager or Leader 
    You will consider what they are, how they differ and when is it appropriate to manage or to lead.
  • Influencing  
    How to manage key work relationships using coaching and contracting skills to get things done even where you have no direct authority.
  • Team-working 
     How to understand teams and to manage them towards successful goals by learning about what makes a team work  successfully, and how to do it.
  • Managing Change
    Understanding and applying change management techniques to bring about new ways of working.
  • Delegation
    How to delegate effectively to release your and your people's full potential.  Using a proven framework to support you in making decisions as to what to delegate and to whom, while retaining an appropriate level of oversight and providing freedom of action to your people.

The synthesis of all of the above skills will help you ensure high performance in your work, and provide frameworks for you to consider you and your team's effectiveness and future development needs. Each of the skills discussed work together to support you in being a successful manager, able to select and deploy the right skill for the issues you face on a day to day basis.

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This course is for managers at all levels who want to enhance or refresh their skills and be effective in core areas of their roles.

You will analyse the key elements of effective management, reflect on real issues in your workplace or organisation, consider how to apply skills learned and work on your own further development needs. 

This is an important course for all managers, aspiring managers who work with other parts of an organisation, or those who have planning and multiple responsibilities. It is run in an interactive and supportive manner, and is designed to identify and build on your existing strengths.

Teaching methods

The course will be taught in a live learning online format, with sessions in the morning and afternoon. 

The course is taught by Sue Anderson

Sue Anderson has over 30 years’ work experience in the fields of Human Resource Management and in Management, gained in permanent, interim and consultancy roles, working for the last 21 years through her own successful business.  

Sue has worked in the public and private sectors, for Government departments and large commercial organisations in many sectors, as well as with SMEs.  Her expertise covers most aspects of HRM with an emphasis on designing and delivering HR Development interventions, coaching and mentoring,  Reward strategy and practice, internal consultancy,  resourcing and talent management.  

She currently leads the postgraduate Reward module and is responsible for the HRM employability module for undergraduates.  In addition she researches into the work life interface, and delivers consultancy (Development and HRM projects) to her own clients and to those of the University of Hertfordshire.



Start DateEnd DateDay and TimeCostLink
11/10/202111/10/2021Monday 11 October£150Apply online

Course fees