About the courseBack to course listing
This course encourages participants to take seriously the conversations that take place in the workplace. The course takes a relational approach to coaching and mentoring that emphasises the broader skills of a helping conversation rather than one specific model of coaching. A range of coaching theories and models are introduced to support and enhance these skills. The course consists of 6 half-day workshops, held on campus, plus additional sessions for those taking the qualification.
New dates will be announced for the academic year 2020-21. Please email us for up to date course information.
By the end of the six sessions, participants should:
- Be able to explain the use of coaching and mentoring in leadership, as related to their practice and more generally in organisations
- Be aware of the importance of paying attention to relationships in coaching
- Be able to set up, conduct and evaluate effective and ethical coaching relationships and conversations
- Be aware of external and behavioural factors influencing coaching conversations and relationships
- Have knowledge of a range of coaching methods and frameworks and be able to use them when appropriate in the context of a coaching relationship
- Have developed as a coach through practice, supervision and personal reflection
- Be able to complete the optional assessment portfolio to achieve CMI Level 5 Certificate in Management Coaching and Mentoring (see below)
The course on its own does not carry a qualification and participants are invited complete an optional portfolio assessment against the CMI L5 Certificate in Management Coaching & Mentoring assessment criteria, specifically, units 5014, 5015 and 5017. The qualification route will involve attendance at two additional half-day workshops, personal tutoring, study outside the classroom, and the submission of two written assignments and an assessed guided discussion. The qualification route also includes one year's affiliate membership of CMI.
Why choose this course?
Areas covered include:
Session 1: Introduction to management coaching
- What is coaching?
- Coaching in organisations
- The manager as coach
Session 2: Developing coaching relationships
- Principles of relational coaching
- Ethics, boundaries and contracting
Session 3: Core skills of effective coaching
- The value of conversation
- Listening and questioning
Session 4: Going beyond the core skills
- Listening to yourself as well as others
- Behavioural patterns and drivers
Session 5: Coaching methods and models
- Overview of models
- Overview of frameworks
- Using creative methods in coaching
Session 6: Developing as a coach
- Reflecting on and evaluating your coaching
- Coaching Supervision
- How to use these skills in your workplace
Participants are encouraged to develop a reflective journal during the course and between sessions.
This course is for anyone in a business environment who wants to empower and enable the people around them to become independent thinkers and learners. It is especially relevant for line managers and leaders who wish to improve their skills and build management coaching into their everyday work. Students are likely to be leading teams or be aiming to do so in the future.
Course fee: £900
Course fee including CMI qualification: £1,800
How to apply: Please contact us for an application form
Any questions? Contact email@example.com
The course is led by Helen Charlwood, lecturer in Strategic Management at Hertfordshire Business School and experienced leadership and management coach.