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Service Improvement Project

About the course

  • Learn:The service improvement course is designed to build on learning opportunities through a service improvement initiative and promote a practice development in a chosen field.
  • Credit / level: Successful completion of this project awards 30 credits at level 7

How to apply

Apply for the Service Improvement Project

More health CPD course

Who should attend this course?

This module is aimed at trainees studying MRC psychiatric exams, Mental Health practitioners, Clinicians with a special interest, GPs and GP registrars. 

Course content

This module is designed to build on learning opportunities through a service improvement initiative and promote a practice development in a chosen field. Students will be required to discuss the rationale for the choice of service improvement underpinned by available evidence-based literature, negotiate with managers on specific target outcomes that can be evaluated and contribute to service provision and include critical analysis for the implications of setting up a new initiative.

Course content includes:

  • Interpersonal and communication skills
  • Negotiating/ Liaison skills
  • Investigation, designing and planning a project
  • Problem solving
  • Managing change in practice
  • Team working skills
  • Collaborative skills
  • Practice development initiatives

Download a printable version of the leaflet for Service improvement project

Teaching methods

Where is the module taught and by whom?

This module is taught at the University of Hertfordshire College Lane Campus, Hatfield. This module will be taught by Jackie Knight.

Computer Equipment Requirement

Delivery of the module incorporates blended learning which aims to combine e-learning activities with campus based learning. You need to have access to a suitable personal computer and a good reliable Internet connection (broadband recommended). Most modern PCs or Macs (less than 3 years old) should be suitable. If you have any queries or need any additional support with IT skills, the School employs an e-learning technologist who will be pleased to help and advise you.

Course fees

Credit level for this course: Postgraduate level 7 (30 credits)
This course is priced as a classroom based course. 

See fees for UK /EU students

Contact us for International student fees

The University is contracted by the NHS to provide post-registration education/CPD and training for its health professionals. If you are an NHS employee contact the senior manager responsible for post-registration education/CPD in your Trust to check if the course you wish to attend can be supported by the Trust's contract with our University.