Chartered Manager Degree Apprenticeship (Business and Management)
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Key information
Institution code
H36 School of study
Hertfordshire Business School Course length
- Part Time, 4 Years
Location
- University of Hertfordshire, Hatfield
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Entry requirements
UCAS points A Level BTEC 96 CCC: To include 2 A Levels (or equivalent) MMM: For BTEC Extended Diploma Additional requirements
The normal entry requirements for the programme are:
- GCSE English Language and Mathematics at grade C or above, or equivalent qualifications.
Plus
- 96 UCAS points from qualifications which include a minimum of two GCE A levels/AVCEs or one GCE/ AVCE Double Award’ or two BTEC Subsidiary Diplomas or one BTEC Diploma or one BTEC Extended Diploma, or
- An overall pass in an Access to Higher Education Diploma with a Merit profile in the 45 Level 3 credits, to include Grade C equivalence in English language and Mathematics (6 credits in each subject), if not addressed separately, or
- Equivalent qualifications to be assessed by the Admissions Tutor
A minimum IELTS score of 6.0* or equivalent (inc. TOEFL 550 PBT (213 CBT, 79 iBT) will be accepted as equivalent to GCSE English Language at grade C.
[*IELTS at no lower than 5.5 in every band]
- Or relevant work experience, typically a minimum of four years’ full time employment to be evaluated by the Programme Leader
- In addition, students must be in full-time work (at least 30 hours per week) to be eligible for a degree apprenticeship and must have been selected by their employer for the programme.
The Hertfordshire Business School Undergraduate Admissions Team makes all admissions decisions regarding non-standard applications, including those from elsewhere in the EU and those for direct entry above Level 4.
Applicants with prior relevant undergraduate study and who meet the necessary English and Mathematics requirements are eligible to be considered for entry to the programme at Level 5 or Level 6. They should have 120 credit points at Level 4 or equivalent to join at Level 5, plus a further 120 credit points at Level 5 or equivalent to join at Level 6. The modules making up the previous 120 credit points of study must normally be passed at the first attempt and should contribute to an overall average grade of at least a 2(i) (60%).
The programme is subject to the University's Principles, Policies and Regulations for the Admission of Students to Undergraduate and Taught Postgraduate Programmes (in UPR SA03), along with associated procedures. These will take account of University policy and guidelines for assessing accredited prior certificated learning (APCL) and accredited prior experiential learning (APEL).
About the course
Apprenticeship Standard: Chartered Manager
Final Award: BA (Hons) Business and Management
The Chartered Manager Degree Apprenticeship is a comprehensive business and management development programme where employees study alongside full-time employment.
This flexible four-year course is accredited by the Chartered Management Institute. Employees will enhance their commercial awareness by gaining a thorough understanding of business and management theory, learning essential principles of marketing, accounting and resourcing, and exploring areas such as ethics, strategy, the digital economy and global perspectives.
Why choose this course?
What distinguishes this apprenticeship is the blend of employer-defined skills, knowledge and behaviour requirements that are integrated and assessed as part of a management degree, and professionally recognised by the Chartered Management Institute (CMI) through the award of Chartered Manager status.
Benefits to apprentices
- Degree education
- Learn while you earn
- No fees or debt
- Work based, skills development
- Professional Chartered Manager Status
Benefits to employers
- Enhance employee engagement and increase staff retention
- Boost productivity of workforce through higher skills training
- Develop new and existing talent
- 95% Government funding stream on training and development for non-levied employers
What will I study?
This part-time programme will enable participants to study continuously through the full calendar year via: intensive block study sessions and micro-learning study groups with a dedicated learning mentor supporting them throughout by online distance modules. This accessible and conveniently delivered format will enable employers to access a single programme for staff from multiple UK locations.
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Level 4
Module Credits Compulsory/optional Accounting for Managers - DA 15 Credits Compulsory The module provides an introduction to accounting from the manager's viewpoint. Areas covered include the collection and reporting of accounting information to both internal and external users, as well as the use and interpretation of publicly available accounting information. The role of accounting in supporting the management functions of planning, control and decision-making is also covered. The following Skills and Knowledge criteria are covered within this module: Skills: Operational Strategy Produce reports that clearly present information and data, using a range of interpretation and analytical processes. Business Finance Manage budgets, control expenditure and produce financial reports. Knowledge: Business Finance Financial strategies, including budgets, financial management and accounting, and how to provide financial reports. Development, deployment and evaluation. The Commercial Environment - DA 15 Credits Compulsory uccessful students will typically: Examine the external commercial context, including economic, environmental, ethical, political and technological factors, and their effects at local, regional and international levels on the strategy, behaviour and management of organisations. Analyse key concepts, relate those to specific contemporary issues identified, and synthesise and communicate their own views appropriately. The following Knowledge criteria are covered within this module: Knowledge: Operational Strategy How to develop and implement organisational strategy and plans, including approaches to resource and supply chain management, workforce development, sustainability, taking and managing risk, monitoring and evaluation, and quality assurance. Business Finance Approaches to procurement and contracting, and legal requirements. Commercial context in an organisational setting and how this changes over time. Digital Business Approaches to innovation and digital technologies and their impact on organisations, and how their application can be used for organisational improvement and development. Professional Development 1 - DA 30 Credits Compulsory The module has been designed for students already in the workplace at the beginning of their careers. It will support students in their transition to Higher Education through practising a series of academic skills and study strategies which will underpin their subsequent studies. At the same time it will engender the ability to transfer their classroom learning to their immediate workplace practice. Themes in the module include: self-awareness; professional awareness; communication; academic expectations; quantitative skills and IT expertise; written and oral communication skills; taking responsibility for individual learning; time management; team working; learning through reflective practice; transfer of learning; contextualising learning through workplace experience. The following Skills and Knowledge criteria are covered within this module: Skills: Communication Communicate clearly, effectively and regularly using oral, written and digital channels and platforms. Use active listening and open questioning to structure conversations and discussions, and able to challenge when appropriate. Collaborative Relationships Contribute within a team environment. Awareness Reflect on own performance, identifying and acting on learning and development needs. Understand impact on others. Manage stress and personal well-being, being confident in knowing core values and drivers. Knowledge: Communication Different forms of communication (written, verbal non-verbal, digital) and how to apply them. How to maintain personal presence and present to large groups. Interpersonal skills awareness including effective listening, influencing techniques, negotiating and persuasion. Managing People How to set goals and manage performance. Awareness How to be self–aware and recognise different learning styles. How to use emotional and social intelligence, and active listening and open questioning to work effectively with others. Management of Self How to manage time, set goals, prioritise activities and undertake forward planning in a business environment with a focus on outcomes. Create personal development plan and use widely recognised tools and techniques to ensure the management of time and pressure effectively, and prioritisation and strategic alignment of activities Principles of Marketing - DA 15 Credits Compulsory his initial marketing module, which assumes no prior knowledge of marketing, aims to introduce students to some of the key ideas of marketing and is suitable for both marketing and non-marketing students. It examines the environment within which organisations operate and the role of marketing within the organisation so that students can understand the context within which marketing personnel work, and the different activities which are carried out under the umbrella term of 'marketing'. Concepts central to an understanding of marketing are considered - segmentation; targeting and positioning; the product life cycle; the 4Ps; buyer behaviour, etc. The following Skills and Knowledge criteria are covered within this module: Skills: Sales & Marketing Use customer insight and analysis of data to determine and drive customer service outcomes and improve customer relationships. Use creative approaches to developing solutions to meet customer need. Communication Apply influencing and persuading skills, to the dynamics and politics of personal interactions. Knowledge: Sales & Marketing How to create marketing and sales strategies. How to segment and target relevant markets and customers (global and local), analysis of opportunities and ways to market. The need for innovation in product and service design. People and Organisations - DA 15 Credits Compulsory This module aims to provide students an introduction to the key concepts in human resource management and behaviour in contemporary organisations. It will consider the micro context of human resource management, performance and development, equality and diversity and international human resource management, predominantly taking an organisational perspective but drawing on other disciplinary approaches where applicable. Students will also explore theories and models related to learning, motivation, teamwork and individual behaviour. The following Skills and Knowledge criteria are covered within this module: Skills: Managing People Build teams, empower and motivate others to improve performance or achieve outcomes. Delegate to others, provide clear guidance and monitor progress. Set goals and accountabilities. Knowledge: Managing People How to recruit, manage and develop people, using inclusive talent management approaches. How to use HR systems and processes to ensure legal requirements, health and safety, and wellbeing needs. How to set goals and manage performance. Analysing and Managing Business Data - DA 15 Credits Compulsory This module will introduce students to the tools and techniques necessary to uncover information in data sets in order to be able to make suitable decisions based on this information. The following Skills and Knowledge criteria are covered within this module: Skills: Sales & Marketing Use customer insight and analysis of data to determine and drive customer service outcomes and improve customer relationships. Digital Business Identify service / organisational improvements and opportunities for innovation and growth, using qualitative and quantitative analysis of information and data and benchmarking against others. Decision Making Use evidence-based tools and ethical approaches to undertake problem solving and critical analysis, synthesis and evaluation to support decision making. Knowledge: Digital Business Innovation and digital technology's impact on data and knowledge management for analysing business decision-making. Decision Making How to undertake research, data analysis, problem solving and decision-making techniques. The Global Business Environment - DA 15 Credits Compulsory Advances in technology, communications and transport are key forces behind globalisation. Decreasing costs and increasing ease of access mean increasing numbers of businesses are operating internationally and globally. This has resulted in a substantial increase in intercultural contact. To succeed in this context managers must have sensitivity to, and a critical understanding of, issues arising out of cultural difference. This includes the ability to manage in the diverse and complex contexts including legal, political, ethical and sustainability issues. The module explores two interrelated areas. Firstly, debates surrounding globalisation are considered. Students will explore national similarities and differences, and their impact on business. This includes tensions between global standardisation and local differentiation and the extent to which the world is characterised by an increasing levelness and convergence or increasing disparity and divergence. Secondly, students will consider culture and cultural differences. The following Skills and Knowledge criteria are covered within this module: Skills: Strategy Use of horizon scanning and conceptualisation to deliver high performance strategies focusing on growth/sustainable outcomes. Enterprise & Risk Able to challenge strategies and operations in terms of ethics, responsibility, sustainability, resource allocation and business continuity/risk management. Application of principles relating to Corporate Social Responsibility, Governance, Regulatory compliance. Drives a culture of resilience and supports development of new enterprise and opportunities. Innovation & Change Initiates and leads change in the organisation, creates environment for innovation and creativity, establishing the value of ideas and change initiatives and drives continuous improvement. Knowledge: Strategy Knows how to shape organisational vision, culture and values. Understands organisational structures; business modelling; diversity; global perspectives; governance and accountability; the external environment, social, technological and policy implications. Understands new market strategies, changing customer demands and trend analysis. Enterprise & Risk Ethics and values based leadership; regulatory environments, legal, H&S and well-being and compliance requirements; corporate social responsibility; risk management, environmental impact and cyber security. Leading & Developing People Organisational/team dynamics and how to build engagement and develop high performance, agile and collaborative cultures. Approaches to strategic workforce planning including talent management, learning organisations, workforce design, succession planning, diversity and inclusion. -
Level 5
Module Credits Compulsory/optional Managing People - DA 15 Credits Compulsory Managing People aims at providing students with an introduction to the management of people in organisations. Content includes: - The development of HRM, theory and practice, contextual factors, strategic approaches. - Recruitment and selection - role of R&S, models of R&S and their application. - Equality and diversity - the case for equality and diversity. Approaches to implementing equality and diversity policies and tackling discrimination in organisations. - Flexibility - managing flexibility. - Performance and reward management - managing people for performance, motivation and the link with reward management. - Employee participation and involvement - definition of terms. Factors affecting the success of employee involvement (EI). Effective communication. - Learning and development - contribution it can make to people performance and business success from identifying needs to evaluation of the outcomes. Managing people activities will be introduced from both strategic and operational perspectives. The role of the HR function and the line manager will be introduced. The following Skills and Knowledge criteria are covered within this module: Skills: Communication Use active listening and open questioning to structure conversations and discussions, and able to challenge when appropriate. Manage and chair meetings and clearly present actions and outcomes. Leading People Articulate organisational purpose and values. Support the creation of an inclusive, high performance work culture. Enable others to achieve by developing and supporting them through coaching and mentoring. Managing People Build teams, empower and motivate others to improve performance or achieve outcomes. Delegate to others, provide clear guidance and monitor progress. Set goals and accountabilities. Collaborative Relationships Build rapport and trust, develop networks and maintain relationships with people from a range of cultures, backgrounds and levels. Contribute within a team environment. Effectively influence and negotiate, being able to have challenging conversations and give constructive feedback. Work collaboratively with internal and external customers and suppliers. Awareness Manage stress and personal well-being, being confident in knowing core values and drivers. Knowledge: Leading People Different inclusive leadership styles and models, how to develop teams and support people using coaching and mentoring approaches. Organisational culture and diversity management. Managing People How to recruit, manage and develop people, using inclusive talent management approaches. How to use HR systems and processes to ensure legal requirements, health and safety, and wellbeing needs. How to set goals and manage performance. Professional Development 2 - DA 30 Credits Compulsory The module provides an opportunity for students to develop as professional managers through an analysis of self, others and a range of communication theory and practice. The module also provides a facilitative environment in which students are helped and supported to transfer and sustain their learning from their higher degree apprenticeship programme back into the workplace. It is appropriate for all students who anticipate being responsible for and are interested in the management and development of people at work. The following Skills and Knowledge criteria are covered within this module: Skills: Communication Communicate clearly, effectively and regularly using oral, written and digital channels and platforms. Use active listening and open questioning to structure conversations and discussions, and able to challenge when appropriate. Manage and chair meetings and clearly present actions and outcomes. Apply influencing and persuading skills, to the dynamics and politics of personal interactions Collaborative Relationships Contribute within a team environment. Effectively influence and negotiate, being able to have challenging conversations and give constructive feedback. Work collaboratively with internal and external customers and suppliers. Awareness Reflect on own performance, identifying and acting on learning and development needs. Understand impact on others. Manage stress and personal well-being, being confident in knowing core values and drivers. Knowledge: Communication Different forms of communication (written, verbal non-verbal, digital) and how to apply them. How to maintain personal presence and present to large groups. Interpersonal skills awareness including effective listening, influencing techniques, negotiating and persuasion. Managing People How to set goals and manage performance. Collaborative Relationships How to shape common purpose, as well as approaches to conflict management and dispute resolution. Awareness How to be self–aware and recognise different learning styles. How to use emotional and social intelligence, and active listening and open questioning to work effectively with others. Management of Self How to manage time, set goals, prioritise activities and undertake forward planning in a business environment with a focus on outcomes. Create personal development plan, and use widely recognised tools and techniques to ensure the management of time and pressure effectively, and prioritisation and strategic alignment of activities. Marketing Insights, Analysis and Planning - DA 15 Credits Compulsory The ability to identify, analyse and interpret data from a variety of sources will enable students to gain a greater understanding of how marketing decisions are made and how marketing plans are developed to maximise identified market opportunities. This module will support students seeking to gain a career in marketing planning, customer and market analysis, and marketing management. The following Skills and Knowledge are covered on this module: Skills: Project Management Use widely recognised project management tools. Sales & Marketing Use customer insight and analysis of data to determine and drive customer service outcomes and improve customer relationships. Use creative approaches to developing solutions to meet customer need. Knowledge: Project Management How a project moves through planning, design, development, deployment and evaluation. Sales & Marketing How to create marketing and sales strategies. How to segment and target relevant markets and customers (global and local), analysis of opportunities and ways to market. The need for innovation in product and service design. Cross-cultural Management - DA 15 Credits Compulsory The module aims to provide students an introduction to a contemporary, applied and critical approach to the study of cross-cultural management in an organisational context. It is particularly relevant to students of International Business and Human Resources, but should also be of interest to any student wishing to pursue a career in international business or involved in working within multi-cultural environments. It will consider a critical examination of cross-cultural management theories and models, cross-cultural aspects of leadership and motivation, cross-cultural communication and multi-cultural team working. Students will also explore theories and models related to expatriation, cross-cultural management and human resource practices and ethics. The following Skills and Knowledge criteria are covered within this module: Skills: Leading People Support the creation of an inclusive, high performance work culture. Collaborative Relationships Build rapport and trust, develop networks and maintain relationships with people from a range of cultures, backgrounds and levels. Knowledge: Leading People Different inclusive leadership styles and models, how to develop teams and support people using coaching and mentoring approaches. Organisational culture and diversity management. Decision Making The values, ethics and governance of your organisation Exploring Business Ethics - DA 15 Credits Compulsory This module aims to examine and reflect on the ethical behaviour of organisations and employees. To apply ethical theories to real and current organisational cases and activities, and reflect on what responsibilities organisations have to society. It discusses guidelines, laws and external pressures, and the impact these have on the ethical behaviour of organisations. The behaviour of employees and the individual choices they make when faced with ethical dilemmas is also analysed. Content includes: ethical theorists, child labour, bribery, price fixing, working conditions, corporate social responsibility and whistleblowing. The following Skills and Knowledge criteria are covered within this module: Skills: Decision Making Use evidence-based tools and ethical approaches to undertake problem solving and critical analysis, synthesis and evaluation to support decision making. Knowledge: Project Management Risk management models and reporting, risk benefit analysis and health and safety implications. Business Finance Approaches to procurement and contracting, and legal requirements. Managing People How to use HR systems and processes to ensure legal requirements, health and safety, and wellbeing needs. Collaborative Relationships How to shape common purpose, as well as approaches to conflict management and dispute resolution. Decision Making The values, ethics and governance of your organisation. Project Planning and Control - DA 15 Credits Compulsory Project management is essential in all business development and this module gives students hands-on experience of managing the project process. The module content and assessment strategy allow students to study project planning and control in the context of their chosen discipline and from a general project management perspective, thus developing skills and knowledge transferable to other business and management fields and practice. Students benefit from greater flexibility and support due to a blend of face-to-face lectures and seminars, on-line discussions, a simulated project environment, and use of business software tools such as MS project. The module provides a sound basis for further professional studies such as the Association for Project Management (APM) Introductory Certificate in Project Management. The following Skills and Knowledge criteria are covered within this module: Skills: Operational Strategy How to develop and implement organisational strategy and plans, including approaches to resource and supply chain management, workforce development, sustainability, taking and managing risk, monitoring and evaluation, and quality assurance. How to manage change in the organisation. Project Management How a project moves through planning, design, development, deployment and evaluation. Risk management models and reporting, risk benefit analysis and health and safety implications. Plan, organise and manage resources in order to achieve organisational goals. Knowledge: Operational Strategy Develop and deliver operational plans; set targets and key performance indicators, manage resources, and monitor and measure outcomes to establish operational effectiveness, efficiencies and excellence. Project Management Identify key outcomes, develop and implement plans and monitor progress, and provide reports as required. Proactively identify risk and create plans for their mitigation. Initiate, lead and drive change within the organisation, identifying barriers/ challenges and how to overcome them. Use widely recognised project management tools. Digital Business Approaches to innovation and digital technologies and their impact on organisations, and how their application can be used for organisational improvement and development. Innovation and digital technology's impact on data and knowledge management for analysing business decision-making. Collaborative Relationships Approaches to stakeholder, customer and supplier management, developing engagement, facilitating cross functional working and negotiation. Analysing Financial Statements - DA 15 Credits Compulsory Students will be encouraged to consider specific businesses from the viewpoint of a financial analyst. The module focuses on the skills needed to extract useful information to understand and analyse the three key financial statements in the context of company specific factors, industry specific factors and the wider economy. Students will look at the context of financial statements, they will develop an understanding of the conceptual framework and the role of the financial statements in meeting the needs of users. Students will consider the information available on companies in the public domain and the importance of considering financial statements in context. The three financial statements will be considered in turn and students will calculate accounting extracts and adjustments and develop an understanding of the influence of accounting policies on the preparation and presentation of the financials. Students will calculate ratios and discuss the benefit of these as an analytical tool. The following Skills and Knowledge criteria are covered within this module: Skills: Business Finance Manage budgets, control expenditure and produce financial reports. Digital Business Identify service / organisational improvements and opportunities for innovation and growth, using qualitative and quantitative analysis of information and data and benchmarking against others. Knowledge: Business Finance Financial strategies, including budgets, financial management and accounting, and how to provide financial reports. Development, deployment and evaluation. Commercial context in an organisational setting and how this changes over time. -
Level 6
Module Credits Compulsory/optional Apprenticeship Portfolio - DA 30 Credits Compulsory This module enables students to examine their learning journey, in terms of the theories, concepts and models that they have researched, the practice that they have encountered and analysed in the workplace, and the interaction between the two. The workplace experiences provide an excellent opportunity to reflect fully on theory and contribute to it, re-examining literature in light of experience in the field. Students will study Work Based Learning as a concept, reviewing their studies and practice to provide evidence of professional growth through reflective analysis. The following Skills and Knowledge criteria are covered within this module: Skills: Leading People Articulate organisational purpose and values. Enable others to achieve by developing and supporting them through coaching and mentoring. Awareness Reflect on own performance, identifying and acting on learning and development needs. Knowledge: Awareness How to be self–aware and recognise different learning styles. Work Based Project - DA 30 Credits Compulsory The module is work-based and has been created for apprentices to demonstrate the transfer of learning to practice in their work situation. They will be required to plan and implement a project under supervision and to give a written account of their experience for accreditation. The aim of the report is to provide the opportunity for students to develop and apply Level 6 skills of independent research, analysis, evaluation, writing and presentation; and to deepen students' knowledge and understanding of the context of their work within the Business and Management discipline as a whole. The following Skills and Knowledge criteria are covered within this module: Skills: Operational Strategy Support the development of organisational strategies and plans. Develop and deliver operational plans; set targets and key performance indicators, manage resources, and monitor and measure outcomes to establish operational effectiveness, efficiencies and excellence. Produce reports that clearly present information and data, using a range of interpretation and analytical processes. Gain wide support to deliver successful outcomes. Project Management Identify key outcomes, develop and implement plans and monitor progress, and provide reports as required. Proactively identify risk and create plans for their mitigation. Initiate, lead and drive change within the organisation, identifying barriers/challenges and how to overcome them. Use widely recognised project management tools. Communication Communicate clearly, effectively and regularly using oral, written and digital channels and platforms. Managing People Delegate to others, provide clear guidance and monitor progress. Collaborative Relationships Work collaboratively with internal and external customers and suppliers. Awareness Reflect on own performance, identifying and acting on learning and development needs. Decision Making Use evidence-based tools and ethical approaches to undertake problem solving and critical analysis, synthesis and evaluation to support decision making. Knowledge: Operational Strategy How to manage change in the organisation. Project Management How a project moves through planning, design, development, deployment and evaluation. Risk management models and reporting, risk benefit analysis and health and safety implications. Plan, organise and manage resources in order to achieve organisational goals. Communication Different forms of communication (written, verbal non-verbal, digital) and how to apply them. How to maintain personal presence and present to large groups. Interpersonal skills awareness including effective listening, influencing techniques, negotiating and persuasion. Collaborative Relationships Approaches to stakeholder, customer and supplier management, developing engagement, facilitating cross functional working and negotiation. Awareness How to use emotional and social intelligence, and active listening and open questioning to work effectively with others. Management of self How to manage time, set goals, prioritise activities and undertake forward planning in a business environment with a focus on outcomes. Create personal development plan and use widely recognised tools and techniques to ensure the management of time and pressure effectively, and prioritisation and strategic alignment of activities. Decision Making How to undertake research, data analysis, problem solving and decision-making techniques. Strategic Management - DA 15 Credits Compulsory The module will introduce students to a range of issues and challenges confronting strategic leaders of a diverse range of organisations in a turbulent global environment. It will focus on the many conflicting perspectives within the subject of strategic management and consider the problems involved in researching and developing strategies and plans and implementing them within the limitations of the organisation. It considers a range of analytical techniques and concepts, both applying them and critically evaluating their usefulness through the use of case study work. The module identifies the contradictions and paradoxical nature of strategic decision-making and strategic planning. It also focusses on the development of students' professional skills critical to effective strategy development and implementation. In particular, the module focusses on analytical and critical research skills, team work, leadership and professionalism. The following Skills and Knowledge criteria are covered within this module: Skills: Operational Strategy Support the development of organisational strategies and plans. Develop and deliver operational plans; set targets and key performance indicators, manage resources, and monitor and measure outcomes to establish operational effectiveness, efficiencies and excellence. Produce reports that clearly present information and data, using a range of interpretation and analytical processes. Gain wide support to deliver successful outcomes. Project Management Proactively identify risk and create plans for their mitigation. Initiate, lead and drive change within the organisation, identifying barriers/ challenges and how to overcome them. Knowledge: Operational Strategy How to develop and implement organisational strategy and plans, including approaches to resource and supply chain management, workforce development, sustainability, taking and managing risk, monitoring and evaluation, and quality assurance. How to manage change in the organisation. Business Finance Commercial context in an organisational setting and how this changes over time. Sales & Marketing How to create marketing and sales strategies. How to segment and target relevant markets and customers (global and local), analysis of opportunities and ways to market. Digital Economy - DA 15 Credits Compulsory Topics will include - Definition of digital economy. Development of digital economy. Digital economy as part of the total company profile. Approaches to digital economy. Internal and external effects of digital economy. International methods of digital economy. Strategic advantage and barriers / challenges faced through the adoption of digital economy. The following Skills and Knowledge criteria are covered within this module: Skills: Operational Strategy Support the development of organisational strategies and plans. Digital Business Identify service / organisational improvements and opportunities for innovation and growth, using qualitative and quantitative analysis of information and data and benchmarking against others. Knowledge: Digital Business Approaches to innovation and digital technologies and their impact on organisations, and how their application can be used for organisational improvement and development. Innovation and digital technology's impact on data and knowledge management for analysing business decision-making. Leadership and Organisations - DA 15 Credits Compulsory This module explores leadership and management within the context of the business organisation, complementing the knowledge and understanding of strategic issues developed through studies on the companion module - Strategic Management. It examines the development of leadership and management theory as well as discussing contemporary applications of theoretical approaches. Leadership styles and models are analysed, including their impact on follower performance. Students will be constantly reminded that the leaders of organisations often experience strategy in action/implementation as a messy, unstructured process. Up-to-date real world examples will be used, together with textbook cases, to appraise the effectiveness of particular organisational leadership styles and to show how strategic leaders and their followers interact in practice. The following Skills and Knowledge criteria are covered within this module: Skills: Communication Apply influencing and persuading skills, to the dynamics and politics of personal interactions. Leading People Articulate organisational purpose and values. Support the creation of an inclusive, high performance work culture. Enable others to achieve by developing and supporting them through coaching and mentoring. Managing People Build teams, empower and motivate others to improve performance or achieve outcomes. Delegate to others, provide clear guidance and monitor progress. Set goals and accountabilities. Awareness Understand impact on others. Knowledge: Leading People Different inclusive leadership styles and models, how to develop teams and support people using coaching and mentoring approaches. Organisational culture and diversity management. Managing People How to recruit, manage and develop people, using inclusive talent management approaches. Collaborative Relationships Approaches to stakeholder, customer and supplier management, developing engagement, facilitating cross functional working and negotiation. How to shape common purpose, as well as approaches to conflict management and dispute resolution. Business and Commercial Awareness - DA 15 Credits Compulsory This module is essentially supported by lectures and workshop-based, where students will role play members of an organisational management team as they develop, plan and implement a new product or service for their organisation. The lectures will present theoretical underpinnings for each of the activities required for the case. The workshops will allow students the opportunity to apply theory and develop the skills required via a selection of shorter case based exercises. The module will consolidate functional business knowledge and provide students with an opportunity to integrate theories and gain experience in a simulated business environment. The following Skills and Knowledge criteria are covered within this module: Skills: Project Management Identify key outcomes, develop and implement plans and monitor progress, and provide reports as required. Business Finance Manage budgets, control expenditure and produce financial reports. Sales & Marketing Use creative approaches to developing solutions to meet customer need. Communication Manage and chair meetings and clearly present actions and outcomes. Collaborative Relationships Build rapport and trust, develop networks and maintain relationships with people from a range of cultures, backgrounds and levels. Effectively influence and negotiate, being able to have challenging conversations and give constructive feedback. Knowledge: Project Management Plan, organise and manage resources in order to achieve organisational goals. Business Finance Financial strategies, including budgets, financial management and accounting, and how to provide financial reports. development, deployment and evaluation. Approaches to procurement and contracting, and legal requirements. Commercial context in an organisational setting and how this changes over time. Sales & Marketing The need for innovation in product and service design. Decision Making How to undertake research, data analysis, problem solving and decision-making techniques.
Professional Accreditations
Chartered Management Institute

What job can I get?
A Chartered Manager is someone who can take responsibility for people, projects, operations and/or services to deliver long term organisational success. Specific job roles may include: Manager; Senior Manager; Head of Department; Operations Manager; or anyone with significant management responsibilities.
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Further information
Additional information Sandwich placement or study abroad year
n/a
Applications open to international and EU students
No