Track and Trace

The NHS COVID-19 app

We encourage all staff and students to download the NHS COVID-19 app to help prevent the spread of the virus:

Active scanning of other people around you

Please ensure your Bluetooth is turned on. Your mobile phone will scan other mobile phones around you and identify when you have been near another person for more than 15 minutes. If one of those people then test positive for COVID-19, you will get an alert to your phone telling you that you are at risk of being infected and need to self-isolate. This information is anonymous and you will not be notified as to who has tested positive.

Venue check-in

Scanning the QR code displayed at a venue, for example a pub or restaurant, logs your attendance. If a person attending the venue at the same time subsequently tests positive, you will then receive an alert to your mobile notifying you that you are at risk of being infected and need to self-isolate.

If an individual tests positive for COVID-19

If a student or member of staff tests positive for COVID-19 they should follow the advice given by the NHS Test and Trace Service and provide details of their recent close contacts. Current Public Health England guidance is to self-isolate for 10 days if an individual tests positive for COVID-19 as well as their entire household.

If you are a student or staff member and you test positive you should not attend the University. Students should inform Deanofstudents@herts.ac.uk and staff should inform their line manager. If a student lives in Halls of Residence, the Dean of Students Office will provide support during their self-isolation.

If you are contacted by NHS Test and Trace

If you are informed by NHS Test and Trace that you have been in contact with an individual with confirmed coronavirus infection then you must self-isolate for 10 days and follow the latest Government advice.