What's the current situation on campus?
The University is open and following the latest Government guidelines to ensure the safety of our community. You can read our current status on the latest updates page.
What safety measures are in place across campus?
We continue to review our safety measures and ask everyone to continue to play their part in protecting themselves and each other.
What’s stayed the same?
- Enhanced cleaning regimes
- On-campus home test kit collection available from main reception on both campuses
- Hand sanitiser dispensers throughout campus
- Hand washing guidance
- Ventilation in every room
- Face coverings are mandatory in all University buildings unless you are medically exempt or are sitting down in a hospitality venue such as a food outlet. Students must wear a face covering in seminars, lectures, workshops etc.
- Face coverings are mandatory on public transport and in shops unless you are medically exempt. This includes our shuttle buses to campus and in-between College Lane and de Havilland.
Will I need to wear a face covering when on campus?
The University has decided that in order to keep you safe, face coverings are mandatory in all University buildings unless you are medically exempt or sat down in a hospitality venue such as a food outlet.
We are committed to supporting and promoting the health and wellbeing of our community. It is expected that staff and students will respect the decisions made by members of our community to protect themselves and each other.
Please note that face coverings are mandatory on public transport (including the shuttle buses) and in shops unless you are medically exempt. If you are exempt, please wear your exemption lanyard, which you can pick up from either reception at College Lane or de Havilland.
What is happening in hospitality venues such as the EleHouse and Forum?
Updated Government guidance has not been released yet for hospitality venues. Please check the Students’ Union’s frequently asked questions page for the most up-to-date information.
What happens if there is a wave of positive COVID-19 test results reported at the University?
The University is continually monitoring the number of local cases and has planned for many different scenarios to ensure the safety of its staff, students and the local community.
If there is a rise in the number of local cases we will act on the advice of government bodies, including Public Health England, the NHS, and Hertfordshire County Council. Please refer to the University’s status update for the latest information and guidance and view our COVID case tracker.
What should I do if I develop COVID-19 symptoms or test positive for COVID-19?
Students who develop COVID-19 symptoms or test positive, must not attend the University. If you are already on campus, please return to your accommodation. If you are a commuting student, please return home. You then must notify our Dean of Students team by emailing Deanofstudents@herts.ac.uk. You can also call +44 (0)1707 284451/50 or +44 (0)1707 281010 out of hours.
If you have symptoms of COVID-19, you must self-isolate whilst you obtain a PCR test from the NHS. Any other members of your household must self-isolate if you have a suspected case of the Omicron variant even if they are double vaccinated.
If you have any other COVID-19 variant, other members of your household must self-isolate unless any of the following apply:
* you are fully vaccinated
* you are below the age of 18 years 6 months
* you have taken part in or are currently part of an approved COVID-19 vaccine trial
* you are not able to get vaccinated for medical reasons
Read more about self-isolation.
If you test positive for COVID-19 you must follow the advice given by the NHS Test and Trace Service and the Dean of Students Office at the University.
Current guidance is that if you test positive for COVID-19 you must self-isolate for 10 days. Read more about what to do on our track and trace webpage.
My housemate has tested positive, what should I do?
If your housemate has a suspected case of the Omicron variant then you must self-isolate for 10 days, regardless of whether you are fully vaccinated or not.
If your housemate has any other type of COVID-19 variant you will not be required to self-isolate if you live in the same household as someone with COVID-19 and any of the following apply:
- you are fully vaccinated
- you are below the age of 18 years 6 months
- you have taken part in or are currently part of an approved COVID-19 vaccine trial
- you are not able to get vaccinated for medical reasons
Fully vaccinated means that you have been vaccinated with an MHRA approved COVID-19 vaccine in the UK, and at least 14 days have passed since you received the recommended doses of that vaccine.
NHS Test and Trace will contact you to let you know that you have been identified as a contact and check whether you are legally required to self-isolate. If you are not legally required to self-isolate, you will be provided with advice on testing and given guidance on preventing the spread of COVID-19. Even if you do not have symptoms, you will be advised to take a PCR test as soon as possible.
Is it safe to live on campus?
Yes it is. We have a number of safety measures in place to make sure all of our accommodation is safe which include the following measures:
- all rooms will be deep cleaned before you move in
- all areas within our accommodation have had enhanced cleaning using products which meet European and British standards assured to maintain hygienic conditions
- all rooms and communal areas have been inspected and any maintenance completed
- daily or regular cleaning will focus on high touch point areas in common spaces, such as main entrance doors, lifts and stairwells and hand sanitiser will also be provided
- weekly kitchen inspections will check to see if hygiene levels are acceptable, and waste removed