Route-map

The route-map will help you to navigate your way through the toolkit, allowing you to access quickly those tools that you might find most helpful. Review the sections below if you are looking to set up or are involved in an engagement driven process improvement project and you are a:

Sponsor

These are the products most relevant to the sponsor in an engagement driven process improvement project:

Process owner

These are the products most relevant to the process owner in an engagement driven process improvement project:

Facilitator

The facilitator plays a key role in an engagement driven process improvement project and is likely to find many of the toolkit documents useful:

Process player

These are the products most relevant to process players who are involved in an engagement driven process improvement project: