Our values

What are our brand values?

Our values are ‘Friendly, Ambitious, Collegiate, Enterprising and Student focused’ often referred to as ‘FACES’. These values underpin and guide everything we do at the University. This includes how we behave but also how we communicate. There’s lots of guidance in this toolkit to help you reflect these values in your communications, including our tone of voice guidance and social media guidance.

How we live our values

FriendlyBeing open and approachable
Embracing challenges and new ideas
Being respectful and inclusive
Ambitious
Bringing pace and energy
Bringing your own ideas and challenges to the table
Striving to improve our ways of working
CollegiateSupporting and empower others
Collaborating to achieve the best outcome
Taking pride in being a member of the University community
EnterprisingBeing resourceful
Making things happen
Taking ownership
Student-focusedBeing responsive to students' needs
Working in partnership with our students
Treating everyone as an individual

Related guidance

Get in touch

If you have any questions please contact a member of the team:

ContactEmail
Corporate Communications team, Marketing and Communications corporatecomms@herts.ac.uk
Daisy Way, Corporate Communications and PR Manager (she/her)d.way@herts.ac.uk
Marketing and Communications Business Supportmarketinguh@herts.ac.uk