What is the NSS?
The NSS is one of the most significant surveys students will be asked to take at university. It is for all final year undergraduate students at higher education institutions in the UK.
The NSS aims to gain a realistic view of the overall student experience, rather than focusing on individual modules (see MFQs) or specific services (see SOT). The results from the survey can influence how institutions deliver their overall learning experiences in the future for current and prospective students.
The NSS is an authoritatively recognised survey and results are shown on the Unistats website. These can be viewed by prospective students when choosing to apply for courses at university. The NSS contributes to mapping the quality of higher education in the UK from student perspectives.
The NSS is commissioned by the Office of Students (OFC) and is undertaken independently by Ipsos Mori.
When does it take place?
The survey takes place annually in Semester B, roughly at the end of January/ start of February through to the end of April.
Who is it for?
The NSS is for final year undergraduate students at the University or at one of the Hertfordshire Higher Education Consortium colleges.
What is the NSS about?
The survey is made up of 27 core questions relating to eight aspects of the student experience as well as additional questions provided by the institution.
NSS Core questions focus on:
- Teaching on my course
- Learning opportunities
- Assessment and feedback
- Academic support
- Organisation and management
- Learning resources
- Learning community
- Student voice
- Overall Satisfaction
The survey is designed to allow students to answer multiple choice questions as well as provide comments in open-ended questions. All responses are anonymous.
How do students take part?
Students who are entitled to take part are invited to do so by an email (mostly) or telephone request from Ipsos Mori.
What happens to the feedback?
The results from the NSS are published in August and can be viewed on the Unistats’ website. The feedback data is also evaluated by the University and the Students’ Union to address how the student experience can be further improved.
More information about the National Student Survey: http://www.thestudentsurvey.com/