17 August 2017

The University of Hertfordshire’s Vice Chancellor, Professor Quintin McKellar CBE, took to the phones this morning from 06:00, helping to field some of the 6000+ enquiries from potential students expected today. 

The VC joins the 75 support staff, 50 student ambassadors and 250 academic staff taking calls, processing student applications and answering course related questions.

Professor McKellar said: ‘It is always a pleasure to speak to future students during Clearing.

‘Joining the University of Hertfordshire is a life-changing experience – an excellent place to study, make friends and start a career. More than ninety-five percent of our graduates go on to jobs or further study within six months of graduation.

‘The Clearing hotline is open, so don’t hesitate to get in touch to discuss your options, and to ask about our award-winning accommodation. We all look forward to welcoming you to the University of Hertfordshire!’

A-level advice from 'agony aunt' Julie

Julie NewlanThe University’s Pro Vice Chancellor, Julie Newlan MBE, is also helping students across the country, becoming a radio ‘A-level agony aunt’ offering timely, impartial advice on how to make the most of clearing. Julie is taking part in 19 phone-ins and giving another 10 radio interviews today, offering top-tips to both students and parents, to guide them – in a knowledgeable and practical way – through the clearing process.

Clearing advice on Facebook live

Students looking for help and advice today can view the University’s Clearing Live programme which is being broadcast and streamed throughout the day via Facebook. Led by presenters based on the University campus, the broadcast includes interviews from current students about campus life as well as lecturers talking about their respective subjects and courses. University staff will be giving advice about the Clearing process, funding, accommodation and financial support and the University Student Union will also be talking about the clubs and societies on offer for students.

The University’s first Clearing Live broadcast was in 2015 and it proved so successful that it is now back for its third year. Last year the broadcast reached more than 230,000 people on Facebook; with approximately 8,000 unique viewers tuning in to watch.

Potential students can also visit www.herts.ac.uk/clearing for more information or post questions to @UniofHerts via Twitter.

Clearing Hotline

In addition to the broadcast, the University has a dedicated Clearing hotline, which students can call for personalised advice. Anyone who is interested in securing a place at the University of Hertfordshire can call the Clearing hotline on 0333 305 4107 between 06:00 and 20:00 on 17 August. Callers will be greeted on the telephone by trained staff and given professional advice and guidance about their options. Places on a wide assortment of courses are available.

The hotline will also be open from 08:00 to 20:00 on Friday 18 August, 10:00 to 14:00 on Saturday 19 August and 09:00 to 17:00 from 21 August onwards. Last year 6,063 calls were taken by the University hotline team on the opening day of Clearing.

'Pop up' advice event

A-level students visiting Westfield shopping centre in Stratford yesterday were given advice on clearing and study options at the University of Hertfordshire at a ‘pop-up event’, organised by the University’s marketing team. The event was promoted on all social channels including snapchat which attracted students to the stand who were within the area.On hand to advice on A-Level next steps at Westfield

Next steps

The next step for those students awarded a place at Hertfordshire is to come and see where they will be spending the next three years of their lives. For those who secured a place, the University is holding a series of special open days on Saturday 19 and Tuesday 22 August, 10:00 - 14:00.