University of Hertfordshire receives positive student feedback in the National Student Survey

6 July 2022

For the fifth year running, the University of Hertfordshire has achieved above the sector average for Student Voice (69.81%) in the latest National Student Survey (NSS) results as its students confirm that their thoughts, views and opinions are being heard and actioned.

The independent figures, released today (6 July 22), revealed that the University scored highly for assessment and feedback (70.18%) and academic support (74.21%), with students noting staff’s fairness and helpful, timely feedback as part of the survey results.

The institution also scored above sector average for learning opportunities (79.41%), with students reporting that courses provide them with the opportunities to apply what they are learning each semester at the University.

Many subjects received excellent satisfaction scores with a number of areas reporting scores of 95% and above for overall student satisfaction, including Pharmacology, Business Economics and Photography.  The University as a whole achieved a student satisfaction result of 75.57%, an increase from last year’s score of 74.14%.

The success in this year’s NSS survey comes just weeks after it was announced that the University of Hertfordshire had risen a significant 12 places in the Complete University Guide 2022 rankings.

Dr Mairi Watson, Pro Vice Chancellor Education and Student Experience, said: “I am delighted to see that the University has performed above the national average in many areas in this year’s NSS. The results truly reflect the University’s continued work to engage with students as partners in teaching and learning and to create a two-way dialogue between staff and students. We have created a fantastic community here at Herts.

"This year I am particularly proud of improvements seen in new areas of the survey including assessment and feedback and academic support. These results are testament to the hard work, dedication and commitment shown by our staff to ensure students excel and receive the direction they need to achieve their full potential at our institution.”

Rhiannon Ellis, President of the Hertfordshire Students’ Union, said: “Thank you so much to every student that took part and completed the National Student Survey this year. The National Student Survey is an important source of honest feedback, and a great way of capturing the views of students throughout the UK. I am really pleased to see that at Herts the student voice scores are above sector average for the fifth year running as we work so closely with the University to ensure student voices are heard and acted on.”


Press Office +44 (0)1707 285 770