This event is offered as part of the Economic and Social Research Council's Festival of Social Science offering insights into some of the country's leading social science research and how it influences our social, economic and political lives both - now and in the future.

Smart Technologies - creating value for business

From smart watches to drones and self-driving cars, smart technologies are becoming all pervasive. How smart is your organisation? Is it time to rethink our  business models to meet the expectations of future customers?

Join us to explore what smart technologies are and the scope and benefits of going “smart” in different sectors such as transportation or healthcare. Through exhibitions and presentations, the day will focus on their value for businesses in terms of process automation, better customer relationship management, increased productivity, energy efficiency, and lowering costs. There will be case studies of instances of successful implementation of smart technologies from all over the world.

ESRC logoGiven that the value of this market is reportedly in excess of trillions of dollars, our keynote speakers and industry experts will address issues that would enable businesses to make strategic decisions and understand how their organisations can enhance performance through use of such technologies.

This event is in association with the Economic and Social Research Council's Festival of Social Science.


10.00 Refreshments/Networking/Exhibition
10.45 Opening Remarks and Presentation
11.15 Coffee
11.30 Keynote speaker- Professor Tom van Woensel - Department of Industrial Engineering & Innovation Sciences -
Technische Universiteit Eindhoven, Netherlands
12.30 Lunch
13.15 Seminars and workshops
17.00 Close

Guest Speakers

  • Professor Tolga Bektas – Southampton Business School
  • Professor Jyoti Choudrie – University of Hertfordshire
  • Dr. Soheil Davari – University of Hertfordshire
  • Kristopher Gibbon-Walsh - FareShare
  • Bob Pearson – Hewlett Packard Enterprise

Download details of speakers.


Parking is free on site. You will be provided with a car parking permit for the duration of your stay and a map of the campus will be sent via email shortly before the event.

For further information, contact us via email: or call +44 (0) 17072 85552.


Hertfordshire Business School, de Havilland Campus, Hatfield, Hertfordshire  AL10 9EU