Overview of Travel Plan

The University is committed to offering sustainable travel options to, around and from campus. Our travel plan (2018-2023) sets out our commitment to promoting and making available sustainable travel alternatives to the car. Scott Copsey, Transport Planner and Coordinator, is involved with several projects, all of which are contributing to important work in the support of sustainable travel options.

The UNO bus company is wholly owned by the University of Hertfordshire and offers a network of bus routes across Hertfordshire, North London and South Bedfordshire linking the University with major towns and transport routes to help alleviate the amount of car traffic on the roads.


The University Travel Plan is a mandatory document required as part of the local authority planning and highways framework. First developed in 2002, the University is now in its fourth (2018-2023) phase of modal split targets.

Every five years, an update is provided through a commuter survey to both Hertfordshire County Council and Welwyn Hatfield Borough Council, with the latest survey circulated in April 2018. The targets were last updated in 2018, covering the period 2018/2023, and require the University to continue to work towards reducing the number of its employees and students travelling alone by car to work/study to 60% and 20% respectively.

In relation to staff, there has been a decrease in staff travelling alone by car from 82% in 2002 to 71% in 2018. For students, a decrease was recorded from 38% in 2002 to 20% in 2018.

The survey undertaken had a 35% response rate from staff and 5% from students. A target of limiting the number of residents bringing their car to campus to 7% is also now included from 2013.

There is just under a 1:10 car park space ratio to accommodation available on the College Lane Campus. The 2018 survey indicates that just over 7% of students presently bring their own car.

Programmes of work undertaken

As part of the Travel Plan a package of measures/interventions have been implemented and continue to be developed. These include:

  • An electric car club was launched in January 2014, the first of its type at a UK Higher Education Institute. As of the end of December 2018, there were 150 active university ‘private’ members signed up to the club. The fleet of electric hire cars consists of four e-cars, due to increase to five when a new Hybrid EV is due to be installed at the College Lane campus. The club is supported by six electric car charging posts, which were installed in partnership with Source East across the University’s main campuses and the Park & Ride Facility.
  • A trial using a real time mobile phone platform (provided by INTALINK) to pay for Uno bus tickets was launched in October 2014 and has been so successful that it has now been fully implemented across the Uno Bus fleet. Currently over 20% of all Uno users now use this platform.
  • Discounted tickets are now offered exclusively via the mobile phones platform
  • The University offers the Transport for London (TfL) photo card scheme, which enables students who live or undertake a placement in London to obtain 1/3 off their travel
  • In May 2014 the new U-Bike scheme was launched by Derwent FM. The University is currently exploring a new scheme in partnership with the Hatfield Town 2030 regeneration project.
  • To support the increases observed in cycling at the University, over 1,300 new covered mixed use (bicycles, Scooters and motorbike) shelters are being installed at the new College Lane Halls of Residence.
  • Two new real time ready bus stops are now fully commissioned on the recently developed College Lane Halls of Residence to facilitate a second bus terminal on this campus.
  • The University's cycle scheme supplier  'Halfords ‘Cycle2work.’ provides staff with greater flexibility in terms of the length of the ‘hire; two ‘hire’ periods are now available (12 and 18 months), which allow employees on a short contract to take advantage, whereas previously they were excluded as only an 18 month ‘hire’ period was available. Over 600 employees have taken advantage of this scheme since it launched in 2009/10.
  • Carshare and Travel Planning software is being reviewed to better provide for and support those staff and students who wish to car share to the University for their Commute. The team is working with Liftshare on a marketing strategy for this in 2018 as part of an overall review on car parking.