Frequently asked questions about the online open day

When is the open day?

The next online open days are:

BSc Computer Science - Wednesday 9th October 2013, 4pm BST
MSc Computer Science - Wednesday 16th October 2013, 5pm BST

How does the online open day work?

Once you have registered, 24 hours before the open day you will be emailed a link to access the event.

The online open day will be held in a virtual classroom called Adobe Connect. It will have a host and members of the team who teach and run the degree. The team will then talk through the course, show some slides and invite you to type in your questions, which they will answer live during the open day.

The format will go like this:

Welcome and introduction
About the University of Hertfordshire
How distance learning works
What you will study
How you are assessed
What support is available
Fees
How to apply
Ask us your questions

Who can attend the online open day?

Both UK and International students (International students- please note the BST time zone). The online open day is course specific, we're currently running an online open day for those interested in BSc Computer Science (online).

Is it free?

We do not charge to attend the online open day.

Will I be able to ask my questions?

Yes, you can submit your questions during the open day by typing them in the free text box within the virtual classroom. There will be scheduled times when our team will answer them on air.

You can also submit your questions in advance when you register for the online open day.

Will all attendees be able to see what I type in the chat?

Adobe Connect is an open forum; so anything typed will appear in the chat window, which can be seen by all room members. Questions submitted will be read out and answered live within the open day.

How long will it take?

About an hour, depending on the number of questions we get.

What do I need to take part in the online open day?

Register

When the booking system is open, you can register to secure your place on the online open day. 24 hours before the online open day, we will email you a link to give you access to the event.

Please note, registration closes up to two full working days before the event.

Test and download

To test your setup and install the required software visit: https://admin.acrobat.com/common/help/en/support/meeting_test.htm

System requirements

Adobe Connect is a web conferencing platform for online meetings and webinars. It is supported by Microsoft Windows, Mac OS and Linux as well as some mobile devices.
To join an online meeting you will need to have Adobe Flash Player installed together with the Adobe connect Add-in. You can then attend a meeting using your preferred browser such as Microsoft Internet Explorer or Mozilla Firefox. Test your setup and install the required software visit: https://admin.acrobat.com/common/help/en/support/meeting_test.htm
It is strongly recommended that you join the meeting with a broadband internet connection to ensure the best possible experience.
You will also need to have speakers or headphones. No web cam is required for this session
More details on system requirements can be found on the Adobe Connect website support page: http://www.adobe.com/uk/products/adobeconnect/tech-specs.html

I've registered but now I cannot make it

Not to worry, we will collate questions and answers from the online open day and upload them onto the website along with hopefully the recording and any presentations used after the event.