System requirements
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Once you are a University of Hertfordshire student, you will be able to access technical support for standard hardware and software, including:
- a technical hotline, open on:
Monday to Friday from 10:30 – 22:00 (GMT)
Saturday and Sunday from 11:00 – 20:00 (GMT)
- access to online Self Help Guides via StudyNet
System requirements
You need access a suitable computer and a good reliable Internet connection to study online.
Most modern PCs and Macs (less than five years old) should be fine. As a guide, you need a minimum of:
| Component | Requirement |
|---|---|
| Computer | PC or Mac |
| Internet access | Required |
| E-mail Account | Required - You will be asked to provide an email address upon application |
| Internet Connection | Broadband. You are responsible for any communications costs. |
| Hard disk capacity | 10 GB of free disc space |
| Installed RAM | 2GB |
| CD / DVD drive | 8x |
| Operating system | One of the following: Microsoft Windows™ XP, Vista, Windows 7 Mac OS X v10.1.5 or later Note: Some of our courses require the use of Microsoft Software (free for students). Mac users will need to use BootCamp with Windows 7 in order to use these. Therefore, students must ensure their Mac has an Intel processor and that it can run BootCamp. For more information please see 'Windows on a Mac'. |
| Display | 1024x768 recommended, 32-bit colour |
| Audio / Video | Speakers or headphones, microphone and webcam |
| Printer | Required - monochrome or colour |
| Web browser | One of the following: FireFox™ 14.0 +, Microsoft Internet Explorer™ 8 + |
| Plug-ins | Adobe Flash Player™ 9.0 +, Adobe Reader™ 10 + |
| Applications software | For Windows: Microsoft Office™ XP/2003/2007/2010 or an office suite compatible with Microsoft Word, Microsoft Excel, and Microsoft PowerPoint file formats; WinZip™ 6.0 For Mac OS: Microsoft Office™ 2008 or an office suite compatible with Microsoft Word, Microsoft Excel, and Microsoft PowerPoint file formats; StuffIt Expander™ 7.0 |
| Teaching and learning software | All teaching and learning software is provided excluding Microsoft products. |
Note: Some Microsoft software is available at no extra charge in partnership with the MSDN Academic Alliance.
