Systems Management Research Unit (SYMRU)
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Overview
The Systems Management Research Unit (SYMRU) provides academic applied research work and consultancy services.

The group focuses on the subjects of:
- Information Systems
- Project Management
- Operations Research
- Management Science
Launched in 2009, SYMRU is led by Dr Jyoti Choudrie and housed within the thriving Hertfordshire Business School.
The applied research work utilises theories taken from the mentioned subjects and employs Information and Communications Technologies such as
- online social networks
- broadband
- mobile phones (smart phones)
- open source software
- agile projects contextualised in society, households and organisations
These technologies allow us to form an understanding applicable to academe, industry and government policymakers using both quantitative and qualitative research approaches.
To diffuse our research we participate in internal research seminars and national and international conferences as well as publish our work in peer reviewed renowned journals from areas including:
- Information Systems
- Operations Research
- E-Government
- Management
- Project Management
SYMRU also collaborates with external disciplines, academic institutions and organisations in order to share acquired knowledge and collate data to inform research, teaching and learning.
We have research affiliations at a national and international level with academic institutions and organisations and welcome interest from organisations, academics and potential candidates to join us in growing and developing this unit further.
External affiliates

- Angder University, Norway
- APM
- Aston University, UK
- Auckland University, New Zealand
- Auckland University of Technology, New Zealand
- BCS
- Broadband StakeholdersGroup
- Brunel University, UK
- Carleton-Sprott Business School, Canada
- CitizensOnline
- Cranfield University, UK
- Deakin University, Australia
- DeMontfort University, UK
- Doctoral Programme students
- GoOnUK
- GovDelivery
- Harbin University of Technology, China
- Hertfordshire Local Enterprise Partnership, UK
- Imperial College, UK
- International Longevity Center
- Manchester Metropolitan University
- Melbourne University, Australia
- NextGen
- NITH, Norway
- RHUL, UK
- RMIT, Australia
- Ryerson University, Canada
- Southern University, Baton Rouge, LA, USA
- Stevens Institute of Technology, Hoboken, NJ 07030, USA
- Westminster University, UK
- Women in Technology
Aims of the unit

The unit aims to:
- Undertake qualitative and quantitative research involving theories taken from Information Systems, Project Management, Management Science and Operations Research to understand and explain them in when applied to various products and devices such as, Information and Communications Technologies in organisations in the private and public sectors, society and households.
- Develop research that addresses links between Project Management, Information Systems and individuals, society and organisations.
- Network with similar groups at the national and international level and promote the culture of sharing, collaboration and “collective intelligence”.
- Work with large and Small to Medium Sized (SME) organisations in identifying issues relevant to the current research arena and developing the ideas into collaborative research seeking grants funds applications, project dissertations and consulting opportunities.
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Research themes
The units research themes include:
- Adoption, Usage and diffusion
- Developing countries development
- E-government
- Global development
- Culture and gender
- Information and Communication Technologies (ICTs) (Broadband, Mobile phones and Social networks) applications
- Silver Surfer research and other groups within the population
- Health care: A socio-technical aspect
- Information Systems Development and implementation. This also includes topics such as, Knowledge Management and in various contexts such as, Small to Medium Sized Enterprises (SMEs)
- Usability-E-Government, E-Commerce and E-Business
- Development and Implementation
- Process Modeling
- Testing for Randomness Agile Adoption
- Simulation Modeling and Problem Structuring Methods
- System Dynamics and Forecasting
- Project Management-Success and Failure: Quality, and Service Management
- Operations Management. Includes Supply Chain Management