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EVOC

Commissioning for Long Term Conditions: Hearing the voice of and engaging users - EVOC

Aims

  • Identify if and how commissioners enable the voice and engagement of people with LTCs
  • Identify how patient groups/patient representatives get their voice heard
  • Explore what mechanisms and processes patients and the public use to make their voice heard
  • Analyse the relationship between the public/patient voice and the impact on the commissioning process
  • Determine how changes in the commissioning process reshape local services
  • Explore whether any such changes in services impact on the patient experience

Funder NIHR Service Delivery and Organisation

Timescale  2010-2013

Staff Lead: Mr Steven Peckham - London School of Hygiene and Tropical Medicine

UH Lead: Professor Sally Kendall, Dr Patricia Wilson, Professor Fiona Brooks, Dr Jane Smiddy  

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Senior lecturer

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