Travelling to the UK and the University
At the airport
Getting through Customs
The UK welcomes overseas students, however, immigration control can be rigorous and there are sometimes delays at the airport when you arrive. You can help by keeping all of your important documents together and in your hand luggage.
Non EU nationals will need to show:
- A valid passport
- Evidence of funding
- A recent medical report including x-ray results
- Notification of certificate of acceptance for studies (CAS) e-mail
- your University of Hertfordshire unconditional offer letter (if you have a student visitor visa)
Be prepared to answer questions about where you are staying, and why you have come to the UK. You may also be fingerprinted if you supplied biometrics for your visa application.
Once through customs proceed to the luggage carousel to collect your luggage, if for any reason it doesn’t arrive at the same time as you speak to the help desk and report it as lost. You will be given a reference number that you need to keep safe. This will help them to deliver your luggage to you when it does arrive. When you get to your University accommodation make sure you let them know what has happened.
What you can bring to the UK
There are some restrictions on what you can bring into the UK. Meat and fish products, all drugs (except prescription drugs) and animals are prohibited. Visit the customs and excise website to make sure you know the law before you travel.
Bringing money to the UK
You will need to bring some money with you to get you through the first couple of weeks in the UK. We advise you not to bring large sums of cash, to avoid putting yourself at risk of theft. If you travel with more than €10,000 (or equivalent in other currencies) you will be required to declare it at customs. We recommend travelling with no more than £500-£600 in cash and bringing the rest on a pre-paid credit card or as travellers cheques.
Getting to the University
The University offers a free collection service to students travelling to Heathrow in January and September. You need to book your place in advance.
The University is in Hatfield, Hertfordshire, which 25 minutes, by train, from central London. The nearest train station is Hatfield (direct route from King's Cross Station). The University is a a short taxi journey or bus ride from Hatfield railway station. You can view train times and fares on the National Rail website
There are also bus services available from all the major London airports to the University
Heathrow Airport (21 miles or 34km away)
Arriva 724 service
Luton Airport (18 miles or 29km away)
National Express 737 Service
Stanstead Airport (20 miles or 32km away)
National Express JL797 or JL737 Services
Gatwick Airport (40 miles or 64km away)
National Express JL797 Service
View our maps and directions section for more information on how to get here.
Taking a Taxi
You may prefer to take a taxi to the University. If you do this please make sure:
- You get a cab from the official taxi rank at the airport or book in advance
- You have the University's address clearly written on a piece of paper
- You have cash to cover the cost of the journey (between £30 and £135 dependent on your arrival airport)
If you would like to pre-book your taxi Welwyn Private Hire is a company local to the University with experience of collecting our international students.
You must book your taxi 72 hours before departure. Tell them your:
- Full name, date of birth and application number
- Arrival date and time
- Flight number
- UK airport and terminal
- Mobile phone number
The taxi will arrive 1 hour 30 minutes after your planned arrival time. You will be charged an additional £5 per hour for any delays.
Your driver will wait for you by the information desk in arrivals holding a University of Hertfordshire sign with your name on (in English). You can pre-pay for your taxi online or pay the driver in cash.