On arrival

Once you arrive in the UK the University of Hertfordshire will provide a number of services to help you get settled and find your bearings. This section tells you
- where to go when you get here
- what to expect
- places to go and how to meet new people
Where to go when you get here
Picking up your room key
If you are staying in University accommodation the first thing you need to do is collect your room key.
| Notification / arrival | Where to go |
|---|---|
| If you have received notification of your room | Go straight to the relevant campus accommodation office and pick up your key. |
| If you haven’t received notification of your room | Go to the student centre on the College Lane campus |
| If you arrive outside of office hours | Go to the security gate of the College Lane Accommodation office |
Overseas students' orientation programme
Hopefully you have already booked your place on the orientation programme. Find out more about the activities we have planned orientation programme for international students.
Complying with your visa conditions
Keep up to date with visa regulations to ensure that you maintain your right to stay in the UK. There are a number of rules and procedures you must follow in order to meet your visa conditions while you are in the UK.
How we can help support you
Take advantage of our support facilities for international students. The University provides a wide range of student support from help with your English to on campus childcare provision.
We have a dedicated International Student Support team on hand to advise you on a variety of subjects from work permits to financial and personal matters as well as access to support and counselling services.