7 August 2014 - This story is in archive

A team of trained staff and students will be on hand at the University of Hertfordshire on Thursday 14 August to offer advice and support for students receiving their A-Level results on what to do next.

The number to call

Students can call the University's Clearing hotline on 01707 284 848 from 6am to find out all the options that are available to them, on the grades they have achieved.

Callers, who will be understandably nervous about their futures, will be greeted on the telephone by staff specially trained to deal with these emotions and will be given professional advice and guidance about decisions.  Current students who have previously gone through the Clearing process will also be on hand to support callers.

Here to support

The University's Clearing process is open to everyone. This includes those who have applied through the usual UCAS (University and Colleges Admissions Service) route but have missed out on a place here or at another university or those that have not yet made an application at all. Last year over 8,500 calls were taken by the University of Hertfordshire team on the opening day of Clearing.

Julie Kelly, Head of Student Centre at the University of Hertfordshire, said: "With a student community of over 25,000 we are very experienced in supporting students throughout their time at University including the application process.

"The University has a wide range of courses on offer and will actively support students who have the potential to succeed through the Clearing process. It is important for students to aspire to furthering their studies – a degree is still a highly valued and important qualification."

Key dates, times and info

The Clearing hotline will open at 6am on Thursday 14 August until 8pm and then again from 8am to 8pm on Friday 15 August, 10am to 2pm on Saturday 16 August and 9am to 5pm on 18 August onwards.

Information on course options at the University of Hertfordshire is available at www.herts.ac.uk/clearing2014. Students can also follow updates and post questions to @UniofHerts via Twitter. 

National university application information is available at www.ucas.ac.uk.